Branch Manager

Ferguson Enterprises • Hilliard, OH

396d • $54,080 - $54,080

About The Position

The position involves leading customer-facing associates and managing branch operations at Ferguson, a leading distributor of plumbing supplies and HVAC products. The role focuses on enhancing customer service, implementing policies and strategies, and ensuring efficient branch operations. The successful candidate will be responsible for hiring, coaching, and maintaining inventory levels while fostering a positive work environment.

Requirements

• 2+ years leadership/management experience is preferred
• 1-2 years of Counter or Sales knowledge
• Ability to lead and empower individuals and teams
• Ability to organize, prioritize, multi-task and effectively lead through stressful situations
• Proven track record to use data and metrics to implement effective solutions
• Demonstrated success in problem solving and delivering results
• Strong written and verbal communication skills

Nice To Haves

• Preferred plumbing/HVAC knowledge
• Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

Responsibilities

• Provide leadership for the organization's customer-facing associates and branch functions
• Develop a team with a focus on customer service, policy, and strategy implementation
• Run the overall operation of a branch location including hiring, coaching, and scheduling of employees
• Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
• Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers
• Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
• Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations, and procedures

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed
• Number of Employees: 10,001+ employees