Branch Manager

Farmers State Bank • IN

116d

About The Position

The Branch Manager provides overall leadership to Branch Location staff, ensuring quality customer service and adherence to bank policies and regulations. This role acts as a working manager, key decision maker, and community center of influence. The Branch Manager oversees overall branch operations, assures compliance with applicable laws, and stays informed about robbery and physical security procedures to protect the branch and its staff.

Requirements

• Associates degree or equivalent.
• Five or more years of related experience.
• Solid management, human resources, communication and credit skills.
• Background in financial institution operating policies and procedures, banking regulations, employee development and public relations.

Responsibilities

• Oversees overall branch operations.
• Assures activity is done in compliance with all applicable laws, rules, regulations and policies.
• Stays abreast of robbery and physical security procedures to protect oneself, the branch, and the branch staff.
• Oversees and trains on ways to mitigate risk at the Branch level.
• Represents the financial institution to the community through good customer relations and participation in civic or community affairs.
• Calls on and corresponds with current customers to ensure they are retained and satisfied.
• Establishes and helps to attain internal performance objectives for branch office business volume, deposits, loan portfolios and quality of audit reports.
• Oversees and participates in consumer lending activity.
• Interviews loan applicants and collects and analyzes financial and related data to determine credit worthiness.
• Establishes and negotiates the terms under which credit will be extended.
• Approves loans up to lending limit and serves as a contact officer on loans above this limit.
• Monitors loan repayment activities and takes necessary action to collect from past due accounts.
• Provides and maintains a professional, business-like atmosphere within the banking center.
• Acts as a referral source for Relationship Managers, Trust Department, Cash Management, etc.
• Reviews staff members for formal performance evaluations and recommends salary adjustments.
• Coordinates staff training and continually coaches team members for improved performance.
• Prepares or supervises the preparation of staffing schedules within allotted hours.
• Tests branch security equipment and investigates security issues when needed.
• Oversees and participates in account opening and other personal banking transactions.
• Trained on FSB’s Customer Acquisition and Growth program and ensures staff is trained in CAG.
• Works with FSB Facilities Manager, vendors, suppliers and contractors relative to building and equipment matters.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 51-100 employees