Branch Manager

PNC • Silver Spring, MD

381d • $47,500 - $145,200

About The Position

As a Senior Branch Manager at PNC's Retail Bank organization, you will lead the branch in Silver Spring, Maryland, focusing on driving performance, growth, and customer satisfaction. This role involves managing a high-performing team, executing relationship management activities, and ensuring compliance with regulatory guidelines while fostering an inclusive workplace culture.

Requirements

• Bachelor's degree or equivalent experience.
• 3+ years of industry-relevant experience in banking or management.
• 2 years of previous managerial experience in an operations or production environment.
• Strong knowledge of banking services and client counseling.

Nice To Haves

• Accountability
• Client Counseling
• Customer Experience (CX)
• Customer Loyalty
• Decision Making
• People Management
• Proactive Approach
• Results-Oriented

Responsibilities

• Manage and lead branch performance through planning and execution.
• Drive growth activities for outside business development.
• Execute relationship management activities with consumer and business clients.
• Lead and coach a high-performing team to drive acquisition and mitigate risk.
• Identify and implement client solutions through proactive and reactive discovery conversations.
• Utilize contact management strategies for effective client engagement.
• Regularly meet with internal business partners to review business results and pipeline management.
• Drive business banking results through community involvement and outside branch calling efforts.
• Ensure compliance with regulatory guidelines and established policies and procedures.
• Cultivate an inclusive workplace and support employee engagement.

Benefits

• Wellness program
• Health savings account
• Paid holidays
• Disability insurance
• Dependent care reimbursement
• Health insurance
• Dental insurance
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance
• Prescription drug insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree