Branch Manager

MRC Global-posted 9 months ago

Full-time • Manager

Port Allen, LA

Merchant Wholesalers, Durable Goods

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. The Service Center Manager is responsible for creating an environment that inspires and engages the branch team to deliver results. This role is accountable for the successful execution of safe and profitable branch operations, business strategy, customer service, and consistent compliance with MRC procedures and controls.

Engage employees in understanding, ownership, and compliance with all safety guidelines.
Drive a rigorous approach to the identification and correction of hazards, evaluation of risks, and implementation of prevention and control measures.
Ensure all required incident reporting is performed in a timely manner using appropriate process.
Oversee the implementation of corrective measures arising from incident investigation and hazard reports.
Prepare the branch budget and monitor expenditures to ensure compliance.
Monitor work flows throughout the branch to ensure timely accomplishment of sales, service, warehouse and logistics duties.
Ensure cycle count programs are executed according to plan.
Lead employees to anticipate and solve problems and plan for workload changes.
Motivate and challenge employees and encourage growth and development.
Set clear expectations and measure results.
Communicate consistently and provide timely, candid feedback.
Identify and initiate or obtain training required for employee success.
Maintain confidential information pertaining to normal supervisory duties.
Administer, communicate, and promote awareness and compliance with MRC policies, procedures and expectations.
Develop annual branch business plans to ensure development of current business and the addition of new business.
Control, perform or oversee inside and outside sales activities including customer service, purchasing, inventory control, shipping and receiving.
Research and develop information on new projects.
Develop new business and partner with regional and corporate resources to identify and drive growth.
Tailor branch strategy to ensure alignment with National Accounts service, support, and strategic needs.
Identify and implement solutions to customers' needs.
Develop and maintain standards of service that deliver unbeatable excellence.
Communicate honestly and consistently to reaffirm MRC's reputation for ethical and dependable partnership.
Establish a friendly and effective working relationship with customers and internal partners.
Keep management informed of the area's performance.
Manage confidential information appropriately.

Undergraduate degree in a related field or equivalent combination of education and work experience.
Four or more years in customer service, inside sales and/or warehouse services with demonstrated leadership/supervisory experience.
Demonstrated competence in the use of computers and software applications.
Ability to communicate and promote ideas and transfer detailed knowledge to others.
Ability to effectively present information in one-on-one and small group situations.
Willingness and ability to be on call as needed to provide 24-hour service to customers.
Willingness and ability to travel within and outside branch service area, with occasional overnight stays.
Valid Driver's License with the ability to meet the MRC Global vehicle policy.
Certification or ability to be certified to operate fork trucks, overhead cranes, and other heavy equipment.

Ability to read and speak the English language proficiently.
Ability to understand and comply with MRC guidelines and expectations.

Tuition assistance and career development support.
Comprehensive benefits and incentives.
Employee Assistance Program available for employees and household family members.
Focus on environmental and social responsibility.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Branch Operations Manager Resume Examples

•

Branch Operations Manager Cover Letter Examples

Branch Manager

Job Search Resources

Tools

Career Hubs

Guides

Company