Branch Manager (SAFE)
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About The Position
Wells Fargo is seeking a leader to manage and develop a team focused on providing an exceptional customer experience. This role involves identifying opportunities to enhance banking convenience for customers through education and digital options. The leader will engage in a defined customer engagement process, coach behaviors that improve customer experience, and drive business growth. Responsibilities include resolving complex issues related to customer and employee experiences, leading the branch in collaboration with stakeholders, ensuring operational excellence, and mentoring team members. The position requires compliance with the S.A.F.E. Mortgage Licensing Act and entails customer contact and job duties related to dwelling secured transactions.
