Branch Manager-Propane

Suburban Propane-posted about 1 year ago

Full-time • Mid Level

Tallahassee, FL

1,001-5,000 employees

Waste Management and Remediation Services

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The Branch Manager-Propane at Suburban Propane is responsible for overseeing the Customer Service Center (CSC) operations, ensuring financial performance, compliance, and high levels of customer satisfaction. This role involves managing staff, monitoring operational activities, and fostering a customer-focused environment to support business growth and retention.

Manage all aspects of the CSC's profit and expense activity including sales, inventory, fleet, staffing, and customer acquisition and retention.
Manage the CSC staff, including interviewing, hiring, coaching, training, and managing performance.
Monitor and assure compliance in safety, health/environmental, human resources, and financial/ethical considerations.
Ensure all customer interactions and services meet or exceed customer expectations to support acquisition and retention.

Minimum of 3 years of business experience.
Bachelor's Degree in business preferred.
Delivery and/or distribution, sales, and general management experience desired.
Exceptional written and interpersonal communication skills.
Ability to provide strong leadership through coaching and mentoring with a focus on customer service.

Medical, dental, and vision (eligibility after just 30 days of employment)
Paid time off that increases with tenure
A 401(k) with company match and immediate vesting
A new employee training program and many opportunities for continued learning and career development
Disability and life insurance
Employee recognition program
Generous tuition assistance program
Propane discounts, and more!

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