Branch Manager III - Houston Humble

Southstate Bank Mortgage • Humble, TX

169d

About The Position

The Branch Manager III has the responsibility for leading and coaching the branch team as well as overseeing the administration and coordination of sales and service activities of their assigned branches. The Branch Manager III is accountable for maximizing revenue, profitability, sales, customer satisfaction, to minimize operational losses, ensures compliance of operational and security procedures, deepens existing relationships, and minimize customer attrition. It is also the responsibility of the Branch Manager III to support the administration and coordination of the sales and service activities, promotional campaigns, and product initiatives of their assigned branch.

Requirements

• High School Diploma, BA Degree and/or extensive Banking experience, Bankers School preferred.
• Minimum of 10 years' experience or more of prior banking which may include lending experience.
• 12 years' previous management/supervisory experience.
• Strong organizational skills and proven leadership experience.
• Strong PC skills and ability to analyze and solve problems.

Nice To Haves

• Excellent leadership and communication skills.
• Planning and organizational skills.
• Good decision-making skills.
• Excellent writing skills.
• Training and oral presentation skills.
• Customer service orientation and initiative.

Responsibilities

• Tracks progress toward branch loan and deposit goals and initiates directives to accomplish these objectives.
• Develops branch projections and expectations in strategic planning to include sales goals.
• Provides leadership in all areas by setting an example for the staff to follow.
• Supervises staff members in their daily performance of assigned tasks.
• Assists each staff member in setting goals and effectively coaching each staff member to achieve success.
• Directs the hiring, training, and retraining of branch staff members.
• Conducts regular meetings with staff to discuss sales and campaigns, products and services, policies, procedures, and regulations.
• Responsible for the branch's security procedures.
• Understands and complies with branch audit procedures.
• Serves customers quickly, accurately, efficiently, and confidentially according to South State Bank Standards.
• Processes all loan applications and paperwork, extending credit to qualified individuals and businesses.
• Manages loan and deposit exceptions within the expectation of South State Bank.
• Opens new deposit accounts and understands the financial services offered by the bank.
• Resolves customer problems and complaints with courtesy and discretion.
• Actively participates in business development activities within the community.
• Explains bank objectives, policies, and programs to employees and directs their implementation.
• Monitors branch resources and assets and submits requests as necessary.
• Knows and ensures compliance to all banking regulations.
• Presents a neat, professional personal appearance and maintains an orderly, attractive work area.
• Maintains a strong understanding of customer facing technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree