Branch Manager II

Royal Bank of Canada • Santa Clarita, CA

376d • $87,027 - $138,965

About The Position

The Branch Manager II at City National Bank is responsible for managing a portfolio of personal and business clients, ensuring the overall success of the branch. This role involves leading and coaching direct reports, maintaining high standards for risk and compliance, and contributing to market and regional strategies. The manager will assist clients in meeting their financial needs, provide sound financial advice, and act as a trusted strategic advisor. Key responsibilities include managing a client-driven sales and service environment, acquiring new clients, and ensuring adherence to bank policies and procedures.

Requirements

• Bachelor's Degree or equivalent knowledge of Generally Accepted Accounting Principles required.
• Minimum 5 years of branch management or supervisory experience in a branch environment.
• Minimum 5 years of experience performing lending and business development activities.
• Must be in good standing under the Safe Act or able to be registered under it.
• Must be registered/licensed with the Nationwide Mortgage Licensing System and Registry.

Nice To Haves

• Expertise in Salesforce CRM, including managing sales team to Salesforce utilization expectations.
• Strong knowledge of CNB's offerings for personal and small business clients.
• Ability to articulate and demonstrate an understanding of the economic environment and its impact on clients.

Responsibilities

• Manage a portfolio of personal and business clients.
• Lead and coach branch personnel to ensure success in their roles.
• Generate new client relationships and deepen existing ones.
• Ensure adherence to CNB's policies and procedures among branch staff.
• Foster a strong sales environment while balancing compliance and risk management.
• Maintain strong relationships with key branch clients to ensure retention.
• Deliver exceptional client experiences and resolve escalations appropriately.
• Continuously develop banking acumen and sales practices through collaboration and training.

Benefits

• Base salary range of $87,027 - $138,965 per year, with eligibility for bonuses and commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree