Branch Manager II

Lendmark Financial Services • Lawrence, KS

66d

About The Position

The role of Branch Manager is responsible for the administration and efficient daily operation of a full service branch office, including operations, lending, product sales, customer service, and security and safety in accordance with Lendmark Financial Services objectives. Develops new business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation. In addition, achieves individual and branch sales goals through new business sales, referrals and retention of account relationships. Provides leadership, training and supervision; delegates day to day operations to the Assistant Branch Manager or other branch personnel.

Requirements

• High School Diploma or GED from accredited institution
• 3-5 years of consumer finance experience or related industry experience
• Personnel management and budgeting skills
• Effective communication, organization and sales skills
• Proficient working knowledge of industry related loan software, Microsoft Windows, Excel and Word Applications

Nice To Haves

• Industry-related experience
• Bilingual, Spanish/English
• Ability to relocate

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within his/her community. Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews and terminations as applicable. Establish lending authority for associates.
• Ensure a high quality of client service. Assist clients with the implementation of solutions, and monitor overall client satisfaction.
• All other duties as assigned.

Benefits

• Medical benefits
• Dental benefits
• Vision benefits
• Paid time off
• Paid holidays
• 401(k)
• Life insurance
• Long-term disability
• Tuition assistance
• Employee assistance program
• Optional benefits such as critical care, auto, home and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees