Branch Manager II

Hilltop Holdings•Austin, TX

14d

About The Position

As a Branch Manager II, the key responsibilities are the administration and efficient daily operation of the branch in operational integrity, relationship sales management, customer service excellence, branch security and facilities. Requires outside community involvement and outside calling efforts. The Branch Manager II role also focuses on the primary core expectations of operational integrity, expanding customer relationships, positively influencing and developing staff, and requires some time (approximately 25%) being spent building business contacts, networking outside the branch to cultivate new business, and promoting the Bank at Work program. Must partner well with other lines of business by referring business opportunities and working closely with Branch Lenders/President to agree upon strategies that deliver on Branch profitability. Manager is to adhere to and deliver communications concerning all branch activities in accordance with bank strategies, policies, and procedures through regular staff meetings. Responsible for hiring and management of staff.

Responsibilities

Administration and efficient daily operation of the branch
Operational integrity
Relationship sales management
Customer service excellence
Branch security and facilities
Outside community involvement
Outside calling efforts
Expanding customer relationships
Positively influencing and developing staff
Building business contacts
Networking outside the branch to cultivate new business
Promoting the Bank at Work program
Partnering with other lines of business by referring business opportunities
Working closely with Branch Lenders/President to agree upon strategies that deliver on Branch profitability
Adhering to and delivering communications concerning all branch activities in accordance with bank strategies, policies, and procedures through regular staff meetings
Hiring and management of staff