Branch Manager II

Lendmark Financial Services • Woodstock, GA

398d • $62,000 - $70,000

About The Position

The Branch Manager at Lendmark Financial Services is responsible for overseeing the daily operations of a full-service branch office. This includes managing staff, ensuring customer satisfaction, achieving sales goals, and maintaining compliance with lending regulations. The role emphasizes business development, staff motivation, and delivering high-quality customer service while promoting a sales culture within the branch.

Requirements

• High School Diploma or GED from an accredited institution
• 3-5 years of consumer finance experience or related industry experience
• Personnel management and budgeting skills
• Effective communication, organization, and sales skills
• Proficient working knowledge of industry-related loan software, Microsoft Windows, Excel, and Word Applications

Nice To Haves

• Industry-related experience
• Bilingual, Spanish/English
• Ability to relocate

Responsibilities

• Manage and motivate staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense.
• Make loan decisions up to established lending limits, close consumer loans, and collect accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
• Actively pursue business development relationships within the community.
• Sell products and services to meet sales goals.
• Manage matters regarding hiring, staffing, training, performance reviews, and terminations as applicable.
• Establish lending authority for associates.
• Ensure a high quality of client service.
• Assist clients with the implementation of solutions, and monitor overall client satisfaction.
• Perform all other duties as assigned.

Benefits

• Medical, dental, and vision benefits
• Paid time off
• Paid holidays
• 401(k)
• Life insurance
• Long-term disability
• Tuition assistance
• Employee assistance program
• Optional benefits such as critical care, auto, home, and pet insurance, as well as other ancillary insurance options

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 251-500 employees