Branch Manager II

Banner Bank • East Wenatchee, WA

238d • $70,000 - $95,000

About The Position

As a Branch Manager with Banner Bank, you will manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service levels, security and safety in accordance with the Bank's objectives. Develop new deposit and loan business. Provide a superior level of client service and promote the sales and service culture through coaching, guidance, and staff motivation. Achieve individual and branch sales goals through new business sales, referrals, and account retention.

Requirements

• Bachelor's Degree required (an equivalent combination of education and experience may be considered).
• NMLS registration required.
• 4+ years of bank branch leadership and operations experience required.
• 2+ years of experience in a supervisory/management role leading a project, process, or team required.
• Advanced knowledge of retail product philosophy, policy, procedures, documentation, and systems.
• Thorough knowledge of all retail products and services.
• Considerable knowledge in all facets of the consumer lending process.
• Proven client service, interpersonal, and relationship building skills.
• Effective verbal and written communication skills; proper phone and email etiquette required.
• Effective selling, cross selling, and referral skills.
• Demonstrated success in sales and business development.
• Ability to develop and manage income and expense budgets; proficiency in MS Word and Excel.
• Strong mathematical, analytical, problem solving, and negotiation skills.
• Ability to analyze client credit data and other related financial information.
• Demonstrated ability to train employees in client service, sales, operations, product knowledge, and consumer loans.
• In-depth knowledge of management and supervisory principles, policies, and legal requirements.
• Demonstrated leadership, team building, and management skills.
• Knowledge of state and federal laws and regulations related to banking.

Responsibilities

• Provide leadership, training, and supervision.
• Delegate day-to-day operations to the Branch personnel.
• Perform duties in the absence of other Branch personnel.
• Attain established Bank and branch goals through active participation in the Banner Way Sales Management and Sales Management Systems programs.
• Partner in community activities to increase the Bank's visibility and enhance new and existing business opportunities.
• Conduct observations and coaching sessions with the sales team on a regular basis to help develop new business.
• Conduct Touch Bases, Huddles, and Skill builders with the sales team.
• Perform outbound business calls on prospects and clients to understand their current and future financial needs.
• Oversee the sales of Consumer and Business Credit cards, Account Analysis, and Treasury Management Services.
• Sell and setup Merchant Services and handle existing Merchant Services issues.
• Drive the branch to perform at 100% during Bank and Division Sales Campaigns.
• Conduct branch promotions to build momentum for core account growth.
• Ensure compliance with policies, procedures, security requirements, and government regulations.

Benefits

• Targeted starting salary range (based on experience): $70,000 - $95,000.
• Incentive potential.
• Comprehensive employee benefits, including: medical, dental, vision, LTD, STD, and life insurance.
• Paid vacation time, sick time, and 11 company paid holidays.
• 401k (with up to 4% match).
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree