Branch Manager I

OneAZ Credit Union • Glendale, AZ

8h • $73 - $92 • Onsite

About The Position

The Branch Manager I manages daily operations, sales, and member service of the full-service Credit Union branch.
The Branch Manager I coaches, develops, and empowers Assistant Branch Manager and branch associates, while exceeding member expectations, managing risk, and supporting organizational growth.

📍This position will be located at our ASU West Branch: 4701 W Thunderbird Rd, Glendale, AZ 85306

Requirements

• High School Diploma or General Educational Development (GED) required.
• 3-5 years of sales, customer service, or client-facing experience required.
• Minimum of1 year supervisory/management experience.
• Leadership experience within a financial institution required.
• Experience with policy and procedure compliance and management.
• OR equivalent combination of education and experience.
• Excellent verbal/written communication, organizational, interpersonal, and time management skills.
• Strong leadership, critical-thinking, and problem-solving skills.
• A passion for people, innovation, and growth.

Nice To Haves

• Associate’s Degree or Bachelor’s Degree preferred.

Responsibilities

• Oversees the flow of cash and financial instruments in accordance with Credit Union policies and procedures.
• Assesses risk of all financial transactions executed by branch personnel.
• Directs, coordinates, and monitors activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
• Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
• Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
• Develops branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
• Educates, promotes, and sells various Credit Union products and services to members.
• Conducts community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
• Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Collects data to analyze the present and future financial status of the branch.
• Compiles and reports financial data as required by Credit Union and government regulations.
• Prepares reports needed to satisfy tax requirements. Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
• Prepares and monitors annual budgets and staffing and facility needs.
• Examines, evaluates, and processes loan applications.
• Works directly with members to resolve issues and concerns.
• Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
• Collaborates with internal business partners, including Business Development Officers, Commercial Loan Officers, Wealth Advisors, and Mortgage Loan Officers.

Benefits

• Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
• Low-cost Medical, Dental & Vision plans
• Paid childcare assistance
• Award-winning 401K
• Gym fee reimbursement
• Tuition Reimbursement
• Student loan repayment

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED