Branch Manager I

OneAZ Credit Union•Glendale, AZ
8h•$73 - $92•Onsite

About The Position

The Branch Manager I manages daily operations, sales, and member service of the full-service Credit Union branch. The Branch Manager I coaches, develops, and empowers Assistant Branch Manager and branch associates, while exceeding member expectations, managing risk, and supporting organizational growth. 📍This position will be located at our ASU West Branch: 4701 W Thunderbird Rd, Glendale, AZ 85306

Requirements

  • High School Diploma or General Educational Development (GED) required.
  • 3-5 years of sales, customer service, or client-facing experience required.
  • Minimum of1 year supervisory/management experience.
  • Leadership experience within a financial institution required.
  • Experience with policy and procedure compliance and management.
  • OR equivalent combination of education and experience.
  • Excellent verbal/written communication, organizational, interpersonal, and time management skills.
  • Strong leadership, critical-thinking, and problem-solving skills.
  • A passion for people, innovation, and growth.

Nice To Haves

  • Associate’s Degree or Bachelor’s Degree preferred.

Responsibilities

  • Oversees the flow of cash and financial instruments in accordance with Credit Union policies and procedures.
  • Assesses risk of all financial transactions executed by branch personnel.
  • Directs, coordinates, and monitors activities to implement Credit Union’s policies, procedures, and practices concerning granting or extending lines of credit, real estate loans, and consumer credit loans.
  • Directs activities involving implementation of establishment services and functions including collecting delinquent accounts, authorizing loans, or opening savings accounts.
  • Establishes procedures for custody and control of assets, records, loan collateral, and securities to ensure safekeeping.
  • Develops branch goals and action plans to achieve those goals, while continuously monitoring branch performance.
  • Educates, promotes, and sells various Credit Union products and services to members.
  • Conducts community outreach efforts to promote brand awareness, establish and strengthen local community relationships, and support member growth.
  • Leads branch team of associates. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Collects data to analyze the present and future financial status of the branch.
  • Compiles and reports financial data as required by Credit Union and government regulations.
  • Prepares reports needed to satisfy tax requirements. Prepares financial and regulatory reports required by law, regulations, Credit Union management, and the Board of Directors.
  • Prepares and monitors annual budgets and staffing and facility needs.
  • Examines, evaluates, and processes loan applications.
  • Works directly with members to resolve issues and concerns.
  • Establishes and maintains contact with banking-related industries such as insurance, real estate, and securities.
  • Collaborates with internal business partners, including Business Development Officers, Commercial Loan Officers, Wealth Advisors, and Mortgage Loan Officers.

Benefits

  • Generous paid time off: paid holidays, floating holidays, personal days, vacation days, plus sick time
  • Low-cost Medical, Dental & Vision plans
  • Paid childcare assistance
  • Award-winning 401K
  • Gym fee reimbursement
  • Tuition Reimbursement
  • Student loan repayment
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