BRANCH MANAGER I - FERNLEY BRANCH

GREATER NEVADA CREDIT UNION • Fernley, NV

6d • $57,000 - $79,000 • Onsite

About The Position

The Branch Manager I oversees and guides the Branch Sales team at a Level I branch, ensuring the attainment of production objectives and member service standards. Responsibilities encompass strategic planning, organizational management, leadership, and oversight of all branch operations, with a focus on business development within designated geographical areas. This role entails coaching and supervising branch operations to optimize efficiency and deliver exceptional member service.

Requirements

• 2+ years of experience in a people leadership capacity.
• 3+ years of experience in banking, or financial services industry, or equivalent that includes a combination of relevant experience in fields such as law enforcement, military, or other leadership roles in high-responsibility environments.

Responsibilities

• Provide strong leadership to the Branch Sales team, setting clear objectives and expectations aligned with organizational goals.
• Foster a positive and collaborative work environment that encourages teamwork, creativity, and accountability.
• Manage staffing needs, including recruitment, training, development, and performance evaluation of branch staff.
• Oversee all aspects of branch operations, including member service, sales, and administrative functions.
• Develop and maintain relationships with existing and prospective members, businesses, and community organizations, identifying and executing business development opportunities within the branch's market area.
• Provide ongoing coaching, feedback, and support to branch staff to enhance their sales skills and service delivery.
• Address member inquiries, concerns, and complaints promptly and effectively, striving to exceed their expectations.
• Collaborate with other departments and branches to leverage resources, share best practices, and support cross-functional initiatives.
• Adhere to the Bank Secrecy Act by implementing appropriate procedures and fulfilling reporting requirements in accordance with regulatory standards.

Benefits

• Medical, dental, and vision plans, where we cover 90% of employee costs and about 75% of the costs for their dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day and sabbatical leave after every seven years of employment
• Paid time to volunteer and make a contribution to the community
• Employee product and service discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees