Branch Manager (Germantown Greenline Branch)

Regions Financial • Memphis, TN

390d

About The Position

The Branch Manager at Regions is responsible for leading a team to enhance customer financial wellness while ensuring operational efficiency and compliance. This role combines leadership with hands-on sales and customer service, focusing on driving branch performance and developing associates to meet customer needs effectively.

Requirements

• High School Diploma or GED
• Four (4) years of Financial Services, sales, or sales management experience
• Expected to obtain an active Life Insurance License within the first twelve (12) months
• Ability to work on Saturday as needed

Nice To Haves

• College degree
• Life Insurance License
• Supervisory experience within the Financial Services industry or branch management experience
• Seven (7) years of banking and/or lending experience
• Seven (7) years of relationship-based client consultation experience

Responsibilities

• Leads a medium sized team of branch associates to impact new revenue generation by identifying customer needs.
• Conducts outside sales efforts to generate new business clients and maintain existing relationships.
• Educates associates and customers about financial wellness and emerging banking technologies.
• Coaches and develops branch associates through the execution of the Sales, Service and Coaching process.
• Provides timely coaching to strengthen associates' product knowledge and customer needs identification.
• Educates customers on Regions' products and services, including loans and deposits.
• Ensures an optimal customer experience by handling transactional needs as necessary.
• Resolves escalated customer and associate issues with limited guidance.
• Manages the recruiting and selection process for the branch.
• Maintains relationships with Line of Business partners and refers customers to internal experts as needed.
• Follows all bank policies and procedures, ensuring compliance and operational risk management.

Benefits

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED