Branch Manager - Fire Protection

Ferguson Enterprises•Reno, NV

12d

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking the right individual to fill an immediate need for a Branch Manager - FFF Loose in our Reno location. This location sells Fire Protection Products and services. The Branch Manager - FFF Loose is responsible for leading a team to become the Best Local Supply House by aligning sales strategy with customer experience and fostering strong local relationships. They will ensure sales goals are met, drive customer satisfaction, develop associates, and maintain a safe, efficient work environment. Through effective leadership, the Branch Manager will cultivate a positive culture and steer the branch toward growth and market leadership.

Requirements

2 to 5 years of Extensive relevant experience in delivering a customer experience strategy
Sound technical knowledge of sales performance management
Ability to lead and empower individuals and teams
Ability to organize, prioritize, multi-task and effectively lead through stressful situations
Proven track record to use data and metrics to implement effective solutions
Demonstrated success in problem solving and delivering results
Strong written and verbal communication skills

Responsibilities

Provide leadership for the organization’s customer-facing associates and branch functions
Develop a team with focus on customer service, policy and strategy implementation
Run the overall operation of a branch location including hiring, coaching, and scheduling of employees to ensure efficient and quality branch operations
Maintain inventories at adequate levels, promote sales, and maintain the appearance of the branch
Build and maintain an environment of engagement by listening to feedback from leaders, associates, and customers and implementing solutions to solve problems
Analyze store data and identify areas of opportunity, and implement solutions to continuously improve the overall performance of the location
Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures