Branch Manager - East Canton

Stark County District Library • East Canton, OH

1d • $60,820 - $76,100

About The Position

Stark Library is seeking a Branch Manager for its East Canton Branch facility, located in the Foltz Community Center. This branch is an an important hub for the East Canton schools and community.

The Branch Manager's primary responsibility will be leading their staff to provide exceptional customer service to our patrons while upholding our mission and values - respect, inclusion, stewardship, and progress. The ideal candidate will bring experience demonstrating strong people management skills throughout their career along with an understanding of how public libraries operate.

This position offers a community-minded and inclusive work environment, competitive compensation based on relevant experience, as well as generous paid time off including vacation, sick time, 10 paid holidays, and up to 2 floating holidays per year. In addition, the library offers a robust benefits package including medical, dental, vision, employer-paid life, mandatory participation in the Ohio Public Employee Retirement System, and a host of additional voluntary benefits.

If this opportunity interests you, and you feel you may be a good fit for this position (detailed job description below), please complete our online application and submit your resume.

The Branch Manager oversees the programs, collections, services and operations of a branch or branches. Represents the community’s interests and needs during central planning. Ensures consistent branch implementation of initiatives, policies, and procedures to advance the mission of the Library. Supervises a staff of individual contributors.

Requirements

• Bachelor’s Degree. Master’s degree in Library Science a plus.
• Minimum3years’ supervisory experience
• Minimum5 years’ working in libraries
• Collaborates
• Communicates Effectively
• Customer Focus
• Interpersonal Skills
• Situational Adaptability
• Builds Effective Teams
• Decision Quality
• Directs Work
• Ensures Accountability
• Manages Conflict
• Strong problem analysis and resolution skills
• Time management skills with a proven ability to prioritize and meet deadlines
• Applied knowledge of the principles and practices of public library operations; library materials selection, organization, and access
• Proficiency with an Integrated Library System (ILS)
• Intermediate proficiency in Microsoft Excel, Word
• The employee is required to speak and hear, sit for extended periods of time, stand, walk, bend, stoop, use hands and fingers to perform repetitive motions, climb ladders to reach high shelves, squat reach low shelves, reach for materials at various angles and locations, and to lift, push, or pull objects weighing up to 25 pounds.
• Some travel by personal automobile for off-site meetings in various settings may occur.
• Working hours vary based on community service event schedules and when theLibraryis open to the public. May include evenings and weekends.

Nice To Haves

• Experience providing direct customer service to the public preferred
• Experience working in a union environment is preferred
• Knowledge of professional library theories, issues, and trends as well as familiarity with library professional publications and the literature of librarianship and American Library Association (ALA) professional ethics a plus
• Occasional overnight travel may berequired.

Responsibilities

• Cultivates a welcoming environment and efficient operation for patrons; supports staff in resolution of patron issues and concerns
• Develops and communicates goals, plans, and procedures for the branch
• Implements system-wide circulation policies, procedures, and workflows
• Guides staff in coordination with Collection Development department to manage and promote the branch’s collection
• Manages branch budgets and resources
• Monitors safety and security of facility and equipment
• Collaborates with fellow tenants of shared facilities to leverage space and resources for mutual benefit
• Fosters community engagement by seeking and developing local partnerships to better understand and address community needs
• Schedules services and programs
• Guides staff in planning, delivering, and evaluating outreach activities and programming
• Monitors key performance indicators to evaluate effectiveness of services and offerings; submits assessment and action plans according to set schedule
• Interviews, selects, onboards, instructs, cross-trains, and supervises department staff
• Sets performance measures, provides regular feedback, and holds staff accountable
• Interprets, explains, and upholds adherence to organizational policies, processes, and standard operating procedures
• Delegates and monitors special projects
• Ensures staffing levels support operating hours and functional needs of the Library
• Contributes to or is responsible for system-wide project(s) and functions related to Public Service
• May serve as Branch’s Passport Program Manager, as a Passport Agent and/or as a Notary Public
• Engages in professional development to maintain skills and knowledge of emerging ideas and practices
• Other duties as assigned

Benefits

• generous paid time off including vacation, sick time, 10 paid holidays, and up to 2 floating holidays per year
• medical
• dental
• vision
• employer-paid life
• mandatory participation in the Ohio Public Employee Retirement System
• additional voluntary benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager