Branch Manager Downtown Boston

Avis Budget Group-posted 4 months ago
Full-time • Entry Level
Boston, MA
Rental and Leasing Services
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Are you a natural leader looking to start a career in management where you'll be responsible for driving a great team to success? Join Avis Budget Group as a Branch Manager to coach and motivate your team to increase financial profitability, operational efficiency and customer satisfaction. You will be responsible for the location and financial performance.

  • Supervise one or more of the daily operations and sales functions to ensure maximization of fleet utilization, incremental revenue, customer satisfaction and employee management.
  • Perform duties and provide service in accordance with established operation procedures and company policies.
  • Supervise the counter, service and/or bus area as assigned.
  • Direct and control the servicing of customers at the rental counters.
  • Plan, direct and control the preparation of returned vehicles for the next rental.
  • Be responsible for the development of new employees and the ongoing performance assessment of current employees.
  • Recommend appropriate corrective action where necessary.
  • Build and maintain business relationships to facilitate organizational profitability.
  • Inspect vehicles on the ready line to ensure compliance with established quality standards.
  • Bachelor's Degree plus at least 1 year supervisory experience; OR Associate's Degree plus at least 2 years supervisory experience; OR High School diploma/GED plus at least 4 years supervisory experience.
  • Experience in associate level roles-Service Agent, Sales Agent, Customer Service Representative, etc.
  • Valid driver's license and good driving record.
  • Flexibility to work days, evenings, overnights, weekends and holidays.
  • Willingness to work outdoors in weather conditions with moderate noise level.
  • 1 year of experience providing high quality customer service preferred.
  • Access to Medical, Dental, Vision, Life and Disability insurance.
  • Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages.
  • Contribute up to $270 as a tax-free benefit for public transportation or parking expenses.
  • 401(k) Retirement Plan with company matched contributions.
  • Full training to learn the business and enhance professional skills.
  • Employee discounts, including discounted prices on the purchase of Avis/Budget cars.
  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more.
  • Community involvement opportunities.
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