Branch Manager 3 - Beavercreek Office

U.S. Bank • Beavercreek, OH

1d • Onsite

About The Position

This role is responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services.

Requirements

• Bachelor’s degree, or equivalent work experience
• Three to four years of experience working in a sales, retail management, or banking environment
• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• Subject to the required NMLS registration process, which includes a criminal background and credit check
• Ability to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record
• Two or more hours of driving per week
• Adaptive Coaching skills
• Conflict Resolution skills
• Accountability
• Influence skills
• Critical Thinking skills
• Priority Setting skills
• Relationship Management skills
• Business Insights

Nice To Haves

• Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues
• Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems
• Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques
• Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace
• Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills
• Ability to evaluate and resolve problems and issues with minimal guidance
• Demonstrated success in retail sales environment
• Working knowledge of employment practices including rewards and recognition, employee development, and change management

Responsibilities

• Demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values
• Leading and managing branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations
• Regularly coaching, developing, mentoring and training team members
• Exercising discretion with independent judgement in performing necessary duties
• Utilizing effective communication and critical thinking to identify financial resources for customers
• Fulfilling customer needs by providing direction and recommendations to appropriate products and services
• Helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services
• Acting as leader for customer experience, providing motivation and direction for the team
• Expanding customer base
• Promoting and participating in the local market/community to identify the needs and promote U.S. Bank products and services

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Incentive and recognition programs
• Equity stock purchase
• Pension

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees