Branch Manager 2 - Homewood, IL

US Bank • Homewood, IL

396d • $75,905 - $89,300

About The Position

The Branch Manager at U.S. Bank is responsible for leading and managing branch operations to ensure compliance with banking laws and regulations while providing an exceptional customer experience. This role involves coaching and developing team members, driving customer engagement, and promoting U.S. Bank products and services within the community. The Branch Manager plays a crucial role in achieving branch goals and fostering a culture of teamwork and innovation.

Requirements

• Bachelor's degree or equivalent work experience.
• 1-2 years of experience in sales, retail management, or banking environment.
• Strong management and leadership skills.
• Effective analytical and problem-solving skills.
• Solid understanding of retail product philosophy and compliance issues.

Nice To Haves

• Thorough product/service knowledge and understanding of regulatory issues.
• Effective interpersonal communication and relationship management skills.
• Demonstrated success in a retail sales environment.

Responsibilities

• Lead and manage branch operations to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor, and train team members to enhance performance and customer service.
• Utilize effective communication and critical thinking to identify and fulfill customer financial needs.
• Promote U.S. Bank products and services within the local community to expand the customer base.
• Create a culture of customer obsession by delivering exceptional customer experiences and managing feedback.
• Ensure compliance with all banking laws and regulations, including continuous training for staff.
• Participate in local market/community activities to promote U.S. Bank growth and culture.
• Adapt to new digital programs and teach digital fluency to team members and customers.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Adoption assistance
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree