Branch General Manager

TAS Environmental Services•El Dorado, AR

About The Position

Branch Manager: The Branch Manager is responsible for the overall operations and performance of a specific branch within the business. The incumbent will lead a team of field technicians, drivers, and other operations team members to deliver high-quality services to clients while ensuring profitability and customer satisfaction.

Requirements

High school diploma or GED.
2+ years of experience managing people and projects for industrial services or a related industry.
Experience in customer relationship management.
Ability to solve problems creatively and make sound and safe decisions.

Responsibilities

Oversees daily operations, including scheduling, resource allocation, and quality control.
Implements and maintains efficient and safe systems and processes to optimize productivity.
Monitors key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
Works with the District Manager and Regional Director of Operations to develop and execute strategic plans to achieve branch revenue and profit goals.
Recruit, hire, and develop a high-performing team of field technicians, drivers, and other operational team members.
Provide leadership, coaching, and mentorship to empower team members, ensuring a safe and collaborative work environment.
Builds strong relationships with clients to understand their needs and expectations.
Resolves customer issues promptly and effectively.
Identifies new business opportunities to expand the customer base.
Ensures adherence to all safety regulations, industry standards, and company policies.
Conducts regular safety inspections and ensures all training is complete.
Performs other job-related duties as assigned.