Branch Director

Adaptive Home Health, LLC•Austin, TX

11h

About The Position

The Home Health Branch Director is responsible for the overall leadership, performance, and regulatory compliance of the assigned branch. This role oversees daily operations, clinical coordination, staffing, and patient flow to ensure safe, high-quality care, strong financial performance, and continuous survey readiness.

Requirements

Strong leadership and team development skills in a healthcare environment.
Deep understanding of home health operations and regulatory requirements.
Excellent organizational, prioritization, and follow-through abilities.
Effective communicator across clinical, operational, and executive teams.
Data-driven, solution-oriented approach to performance management.

Responsibilities

Leads daily branch operations to ensure efficient scheduling, timely admissions, and appropriate utilization of staff and resources.
Ensures operational processes align with company policies, clinical standards, and payer requirements.
Maintains continuous compliance with CMS Conditions of Participation, ACHC standards, and state regulations.
Ensures documentation accuracy, audit readiness, and timely corrective actions for identified risks or deficiencies.
Monitors branch KPIs including census, productivity, visit utilization, timeliness of care, revenue, and cost controls.
Develops and executes action plans to address performance gaps and drive continuous improvement.
Recruits, trains, coaches, and evaluates Clinical Managers, office staff, and key branch personnel.
Builds a culture of accountability, collaboration, and patient-centered care.
Partners with HR on performance management, corrective action, and retention strategies.
Works closely with intake, clinical leadership, scheduling, and therapy partners to ensure smooth patient transitions and continuity of care.
Supports interdisciplinary team communication to optimize patient outcomes and satisfaction.
Collaborates with marketing and referral sources to support census growth and community relationships.
Represents the agency professionally in the community and with healthcare partners.
Addresses staffing challenges, patient concerns, and operational barriers promptly and effectively.
Escalates significant risks, compliance issues, or operational barriers to executive leadership as appropriate.