Administrative and Customer Support, Contract Talent- Branch Director

Robert Half•Miami, FL

1d•Onsite

About The Position

As a Branch Director, you will oversee multiple practice directors and/or double down as a Practice Director for one practice group. This role involves motivating and providing direction to all branch employees, with a primary responsibility for incremental branch revenue growth consistent with Robert Half targets. The Branch Director actively leads marketing activities, fosters a productive business generation culture, and facilitates cross-market activities for all practice groups. Additionally, the position includes overseeing and supervising the administrative functions of the branch office, ensuring operational excellence, and managing staff development and retention.

Requirements

2+ years’ management or equivalent experience
2+ years’ Talent Manager experience
Proven performance in Talent Manager or Practice Director roles
Experience developing and managing budgets
Demonstrated success in business generation, leading and driving business development
Excellent communication, presentation and problem-solving skills

Nice To Haves

Bachelor’s degree or equivalent

Responsibilities

Oversee multiple practice directors and/or double down as a Practice Director for one practice group
Motivate and provide direction to all branch employees
Responsible for incremental branch revenue growth that is consistent with Robert Half targets
Actively lead marketing activities
Create and maintain a productive business generation culture
Facilitate cross-market activities for all practice groups
Oversee and supervise the administrative functions of the branch office
Responsible for overall branch growth via revenue generating activities/multi-practice group performance
Execute operational focus areas
Meet productivity standards, individual and practice groups
Ensure consistent execution of operational best practices
Make timely and quality decisions
Balance managerial and operational responsibilities
Attract, source and hire staff
Train, develop and retain staff
Create a high-performing team dynamic and positive business development culture
Identify and develop high-potential performers
Achieve revenue, margin and operating income goals
Display expert knowledge of responsible practice groups
Display understanding of financial business trends and execute appropriate strategy
Communicate effectively (feedback, difficult messages, expectations, ownership, corporate goals and accountability)
Build collaborative relationships throughout the organization and your market
Motivate, inspire and lead by example
Provide consistent recognition
Lead and manage change
Facilitate resolution with internal staff, clients and candidates
Delegate responsibility
Conduct effective meetings, trainings and presentations
Create, develop and execute on customer retention and expansion strategy for branch
Build customer loyalty by providing, ensuring and monitoring superior service
Lead with character, build trust, respect and credibility through actions and behaviors along with placing team ahead of self
Promote and support an inclusive work environment
Be aware of and accept responsibility for own actions and behaviors
Create a positive, collaborative and balanced branch culture
Provide mentoring, coaching and development of all staff
Follow through on commitments
Invest in own and other personal development and progression

Benefits

Exceptional earning potential
Competitive benefits package
Base salary and bonus pay (for talent professional positions)
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (Choice Time Off - CTO, up to 17 days per calendar year)
Up to 11 paid holidays per calendar year
Opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible)
Employer match of 100% on the first 3% of your contributions for eligible employees
World-class training
Client relationship management tools
Advanced technology