Branch Director

HUNT Real Estate Corporation•Village of Depew, NY

About The Position

Objectives: 1) To create a “Model Branch” consistent with the Company’s Vision, Mission and Core Values 2) To grow the Branch to “Optimum” levels in terms of goal-oriented Agents and their individual, per person productivity and market share within the Branch Primary Market Area 3) To build a team of goal-oriented Agents who together achieve and exceed Branch listing inventory, unit sales and SCSL goals (“Same Customer Service Level” in each of the Company’s Core Businesses--Hunt Mortgage, Network Title Agency, Hunt Insurance and The Realty Club) Functions: Recruitment: Together with the Regional General Manager and the Business Development Manager, determines the Branch Primary Market Area (“PMA”) the current Market Share in the PMA the desired PMA Market Share the current capacity of the Branch Office the optimum sales staff size in light of Market Share Goals and optimum Branch capacity Selection: Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch. Training: Demonstrates sales skills mastery in group meetings and in the field with Agents Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system Demonstrates mastery of and accurately interprets data derived from Hunt systems and tools including Profit Power, ProShow, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“Agent Achieve”), huntrealestate.com, huntuniversity.com, TeamERA, Seller Select, The Hunt Hotline and the Company’s proprietary Buyer Agency program (“Buy Design”) Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies Management: Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the Hunt Annual Planning System Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations Completes and submits all required monthly Branch Reports Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures Monitors and manages all Branch leads and other inbound prospect activity Maintains the Branch physical plant and grounds according to Company standards Maintains appropriate staffing during normal hours of operation The Motivational Environment: Openly and vigorously demonstrates: The Organizational Vision, Mission, Core Values and Core Competencies The Code of the Hunt Agent All unique-to-Hunt and ERA value-added differentiating factors Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through Regular and meaningful recognition for individual Agent successes and contributions to the Team success Weekly sales meetings designed to either train on skills or education on our products and services Leadership by example through training in the field Demonstration of the appropriate work ethic for success in the real estate industry An energy that encourages Agents’ presence in the Branch Creates a focus on, and commitment to achieve Branch Production Goals Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events

Requirements

Bachelor’s Degree: Business or related field
Advanced courses in management and leadership
Associate Broker License
Five or more years of successful experience in real estate sales or a field related to the real estate business (e.g. mortgage, insurance, banking, relocation)
Three or more years of supervisory experience
Strong oral and written communication and presentation skills
Excellent leadership and human relations abilities
Demonstrated negotiation skills
Excellent presentation skills
Ability to develop and implement plans to achieve monthly and annual objectives
Ability to work in a cooperative, collegial manner with Business Development Manager, General Manager and department personnel
Ability and eagerness to work in and promote a team environment

Responsibilities

Together with the Regional General Manager and the Business Development Manager, determines the Branch Primary Market Area (“PMA”)
Together with the Regional General Manager and the Business Development Manager, determines the current Market Share in the PMA
Together with the Regional General Manager and the Business Development Manager, determines the desired PMA Market Share
Together with the Regional General Manager and the Business Development Manager, determines the current capacity of the Branch Office
Together with the Regional General Manager and the Business Development Manager, determines the optimum sales staff size in light of Market Share Goals and optimum Branch capacity
Independently or upon recommendation of the Business Development Manager, makes the final hiring decision on all Agents recruited for the Branch.
Demonstrates sales skills mastery in group meetings and in the field with Agents
Coaches all Agents that express such a need/desire on personal production, utilizing the “Integrity Coaching” method and system
Demonstrates mastery of and accurately interprets data derived from Hunt systems and tools including Profit Power, ProShow, The Customer Service Center, LeadRouter, Collateral Analytics, the Agent Dashboard (“Agent Achieve”), huntrealestate.com, huntuniversity.com, TeamERA, Seller Select, The Hunt Hotline and the Company’s proprietary Buyer Agency program (“Buy Design”)
Demonstrates mastery of Listing Inventory Management and successful listing and marketing strategies
Together with the Regional General Manager and the CFO, develops monthly and annual listing inventory, unit and sales volume and SCSL goals via the Hunt Annual Planning System
Educates Agents and Staff on, and enforces where necessary all Corporate Polices and Procedures, Local MLS Rules, National Association of Realtors Code of Ethics and State License Regulations
Completes and submits all required monthly Branch Reports
Creates the very real impression that the Branch operations run smoothly by hiring, training, supervising and evaluating Branch Administrative Personnel according to Company Standards of Practice and Policies and Procedures
Monitors and manages all Branch leads and other inbound prospect activity
Maintains the Branch physical plant and grounds according to Company standards
Maintains appropriate staffing during normal hours of operation
Openly and vigorously demonstrates:The Organizational Vision, Mission, Core Values and Core Competencies
Openly and vigorously demonstrates:The Code of the Hunt Agent
Openly and vigorously demonstrates:All unique-to-Hunt and ERA value-added differentiating factors
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through Regular and meaningful recognition for individual Agent successes and contributions to the Team success
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through Weekly sales meetings designed to either train on skills or education on our products and services
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through Leadership by example through training in the field
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through Demonstration of the appropriate work ethic for success in the real estate industry
Creates a “High-Performance” sales culture as measured by per person productivity and Same Customer Service Level through An energy that encourages Agents’ presence in the Branch
Creates a focus on, and commitment to achieve Branch Production Goals
Creates a climate for peer-to-peer accountability through personal participation in a “Lifeline” Group and a Leadership Forum and encourages the creation of Agent Forums within the Branch
Holds an annual election for a minimum of 3 Branch Agent Advisors and leads monthly meetings of this group; Appoints on of the elected Agent Advisors to represent the Branch Regionally as its Senior Advisor
Within the Branch Financial Plan, develops and implements special promotions and Branch team-building events