BRANCH DIRECTOR – WICHITA BRANCH OFFICE Job Category: Administrative Job Status: Full-time, exempt position Reports to: Chief Operations Officer Responsibilities: Administrative Leadership & Management Provide effective and inspiring leadership and stewardship of FAC by being actively involved in all programs and services Represent FAC with external constituency groups, including community, governmental and private organizations by making community connections to increase fundraising dollars and program referrals (i.e. schedule informational meetings, contact media outlets, speak at community presentations, booth exhibits, etc.). (35%) Responsible for implementing 2-3 annual development events resulting in achieved income goal. (35%) Responsible for company culture and employee satisfaction in the branch office. (10%) Responsible for the measurement, effectiveness, and executing of all internal and external processes. (10%) Oversee daily operations and make adjustment as necessary from interactions and feedback from the agency’s shared departments to improve services (Human Resources and Performance, Quality & Improvement (PQI), Facilities, IT, and Marketing). (10%) Promote regular and ongoing opportunities for all staff to give feedback on program operations Provide mentoring and supervision to all staff supervised Promote communication and professionalism between colleagues for the benefit of information flow and to proactively address concerns that present by using Emotional Intelligence components Ensure that all program activities operate consistently and ethically within the mission and values of FAC Contribute on an organizational level with a focus on agency culture, cultural competency, and performance improvement outcomes Attend and participate in all scheduled meetings, court hearings, and trainings Maintain strong, open communication with direct supervisor regarding services delivered, concerns or questions Participate in ongoing meetings/professional memberships and trainings as required by direct supervisor Outcome Planning/PQI Responsible for the measurement and effectiveness of branch office activities with a focus on analyzing community connections and revenue results Complete agency reports and statistics as needed or assigned Participate in the evaluation and implementation of service improvement as identified by FAC’s internal PQI process Strategic Planning & Program Management Provide vital input in short- and long-term strategic and operational planning, evaluation and positioning within FAC Assist with the agenda and development of growth strategies for FAC Implement growth strategies Financial Management Assist in the preparation of all supervised departmental budgets, including income and expense projections, and achieve operational goals within approved budget By September 15 of each year, in conjunction with the Chief Financial Officer Manage effectively within approved budget, and report accurately on progress made and challenges encountered to Leadership staff Ensure the continued financial viability of FAC’s programs through sound fiscal management. Provide programmatic leadership and input for all strategic planning processes with the leadership staff.
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Job Type
Full-time
Career Level
Manager
Number of Employees
101-250 employees