Branch Director

Traditions Health•Newport News, VA

About The Position

The Care Team is seeking a new Branch Director to join our growing Hospice Team in Newport News! At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life’s most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com What Can Traditions Health Offer? · Career Advancement Opportunities · Competitive Pay and Benefits · Supportive Senior Staff · Autonomy · Opportunity to lead a compassionate team of clinicians! The Branch Director is responsible for managing day-to-day operations of the branch. This position is responsible for ensuring operational efficiencies, quality of patient care, regulatory compliance, supporting business development and patient growth, achievement of Key performance indicators (KPIs) and people management and development. This position requires knowledge of Home Health and/or Hospice practices and procedures in accordance with state/federal regulations.

Requirements

Graduate of an accredited Diploma, Associate or Baccalaureate School of Nursing
Current Driver’s License
Current Registered Nursing License
Reliable transportation and valid auto liability insurance
2 or more years of management experience; HH or Hospice preferred
Nursing skills as defined as generally accepted standards of practice.
Must be organized, detail-oriented, and possess effective communication skills.
Demonstrates emphasis on improving the quality of staff, systems, and environment
Obtains an understanding of federal and state regulations
Possess knowledge of patient care within Home Health or Hospice

Nice To Haves

Supervisory experience in healthcare or a hospice setting is preferred
Must meet all state specific requirements to operate as a hospice program leader

Responsibilities

Completes assigned workflow tasks within target completion timeframes.
Ensures all back-office staff complete assigned workflow tasks within the target completion timeframes.
Assist the Administration with Survey process, preparation, and action plans.
Conducts daily stand-up calls in accordance with SOP/Policy and Procedure.
Reviews SHP reports and dashboards in accordance with company policy.
Takes action on alerts and outliers.
Leads IDG/Case Conference in accordance with SOP/Policy and Regulatory guidance.
Completes Payroll tasks per company process.
Monitors outliers and overtime.
Completes Billing tasks per company process.
Recruits and retains quality talent for the organization.
Perform timely and accurate performance reviews for all agency staff.
With the support of the Administrator, counsels personnel based upon merit and performance, institutes performance improvement plans when necessary.
In collaboration with the Administrator determines salary merit increases and bonuses for agency staff.
Ensures compliance with Infection Prevention, Emergency Preparedness and Grievance policies.
Reviews Invoices at the direction of the Administrator.
Coordinates schedules and staffing daily to ensure patient care needs are met.
Works with Medical Director and community Physicians to coordinate patient care.
Schedules and attends Quarterly QAPI meetings.
Ensures action items are reported to the Governing Body.
Coordinates with the Volunteer Coordinator to ensure volunteer program is in compliance (for hospice branches)
Coordinates with the Bereavement Coordinator to ensure compliance in the Bereavement Program (for hospice branches)
Monitors branch performance in HCHB Analytics as directed by Administrator.
Ensures renewable requirements are met timely.
Coordinates with Administrator to ensure staff performance appraisals are completed timely.
Coordinates with Administrator to ensure staff disciplinary actions are completed timely.
Prepares the agency QAPI review in partnership with regional educators, the Administrator and other QAPI committee members.
Schedules the QAPI review, leads the QAPI meeting with committee members and ensures the completion and implementation of Performance Improvement Plans.
Prepares that Annual Agency Evaluation in partnership with regional educators, and Administrator.
Participates in Branch Key Performance Indicator monitoring and as indicated actions in coordination with branch Administrator.
Ensures staff educational requirements are met for new staff, as indicated by performance and annually.
Reviews referrals for eligibility, ensures a timely initiation of care.
Reviews Admission packages, consent forms and indicated in workflow tasks.
Conducts staff meetings in coordination with Administrator.
Communicates policy and procedure, protocol, regulatory and company updates/changes.
Responds to email timely.
Completes initial and ongoing assessments to identify the physical, psychosocial, and environmental needs of hospice or home health patients/clients.
Completes assessments at appropriate time points, including Outcome and Assessment Information Set (OASIS) or other assessments as appropriate to the patient.
Regularly re-evaluates the patient's/client’s nursing needs and evaluates the outcomes of care.
Develops, initiates, and revises the plan of care as necessary to ensure quality and continuity of care.
Initiates appropriate preventive and rehabilitative nursing procedures.
Refers to other services as needed.
Plans for the discharge of the patient/client from services.
Furnishes those services requiring substantial and specialized nursing skill.
Counsels the patient/client and their family in meeting nursing and related needs.
Uses infection control measures that protect both the staff and the patient (OSHA).
Coordinates services.
Informs the physician and other personnel of changes in the patient's/client’s condition and needs.
Monitors assigned cases to ensure compliance with requirements of third-party payors.
Prepares clinical and progress notes.
Completes appropriate documentation in a timely manner.
Demonstrates commitment and professional growth by participating in in-service programs and maintaining or improving competency.
Supervises, teaches and provides clinical direction to other nursing personnel.
Assigns hospice or home health aides to specific patients.
Supervises LPNs/LVNs and paraprofessionals providing services to patients/clients.
May only conduct aide competency evaluations if qualified with two years of clinical experience and one year of hospice or home health experience.
Promotes the Agency ‘s philosophy and administrative policies.
Performs on-call responsibilities and provides on-call services to patients/clients and their families as assigned.
Provides effective communication to patients/clients, their family members, team members, and other health care professionals.
Perform other duties as assigned.

Benefits

Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
Health Savings Account with employer contribution
Company sponsored life insurance
Supplemental life insurance
Short and long-term disability insurance
Accident & Critical Illness
Employee Assistant Program
Generous PTO (that increases with your tenure)
401(k) Retirement Plan with Employer Match
Mileage reimbursement
Continuing education opportunities