Hospice Clinical Branch Director - (South Houston)
About The Position
The Branch Director – Hospice is the operational and clinical leader of the branch, accountable for the overall performance, quality, compliance, and growth of hospice services. This leader owns the full branch ecosystem - people, patients, outcomes, and financial performance - ensuring a high-performing, compliant, and engaged team aligned to our core values: trustworthy, capable, compassionate, proactive, and called. This is a hands-on leadership role requiring strong clinical judgment, business acumen, and the ability to lead through others to deliver consistent, high-quality patient care and sustainable growth.
Requirements
- Active RN license in the state of practice
- 3+ years of leadership experience in hospice, home health, or related healthcare setting
- Strong knowledge of hospice regulations, compliance, and accreditation standards
- Proven ability to lead teams, drive performance, and manage operations
- Strong financial and operational acumen
- Excellent communication, leadership, and relationship-building skills
Nice To Haves
- Bachelor’s degree in Nursing (preferred)
Responsibilities
- Lead all day-to-day hospice operations, ensuring seamless coordination across clinical, operations, and sales teams
- Develop and execute strategic plans to drive census growth, operational efficiency, and market presence
- Build a high-performance culture focused on accountability, engagement, and retention
- Partner with regional and executive leadership to align branch strategy with organizational goals
- Analyze operational and financial performance to identify trends and implement improvements
- Oversee all patient care services, ensuring delivery of safe, high-quality, patient-centered hospice care
- Ensure compliance with all federal, state, and accreditation standards (ACHC readiness at all times)
- Provide clinical leadership and guidance to CCMs and clinical teams
- Maintain oversight of care planning, documentation, and interdisciplinary coordination
- Drive quality assurance initiatives and resolve service or care concerns proactively
- Recruit, hire, develop, and retain top clinical and operational talent
- Set clear expectations around performance, productivity, and outcomes
- Conduct performance evaluations and provide ongoing coaching and feedback
- Build leadership capability within the branch, particularly with CCMs and frontline leaders
- Foster a collaborative, mission-driven culture that reflects VitalCaring values
- Own branch financial performance including budget management, cost control, and productivity
- Monitor key metrics including census trends, staffing models, and expense management
- Implement operational strategies that balance quality care with financial sustainability
- Ensure continuous survey readiness through proactive auditing and process improvement
- Maintain full compliance with all regulatory requirements and documentation standards
- Educate and reinforce compliance expectations across all team members
- Support referral development and community engagement efforts in partnership with sales
- Act as a market leader and ambassador for hospice services within the community
- Identify opportunities for service expansion and operational growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
