Branch Director, Home Health

CenterWell • Spokane, WA

5d • Onsite

About The Position

Become a part of our caring community and help us put health first Reports To: Director, Area Home Health Branch Administration FLSA: Exempt Work Schedule: Full-time/40 Hours Position Type: On-site Branch Location: Spokane Valley, WA This is not a remote or work-from-home position. This position requires you to sit on-site at our Spokane Valley branch location. The Branch Director is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.

Requirements

• Active and unrestricted Registered Nurse (RN) license with authorization to practice in the state of Washington.
• Valid driver’s license, auto insurance and reliable transportation.
• Two years as a Registered Nurse (RN) with at least one-year of management experience in a home care, hospice or equivalent environment.
• Home health experience is required.
• Minimum of two years of healthcare operations management experience, preferably with Home Health or Hospice.
• Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• OASIS experience is required.
• Homecare Homebase (HCHB) experience is required.
• Knowledge of business management, governmental regulations, and accreditation standards.
• Experienced with quality improvement monitoring and reporting tools and methods.
• Excellent verbal and written communication skills.
• Must be proficient with Microsoft Word and Excel.

Nice To Haves

• OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
• CMS PDGM billing knowledge and/or experience is preferred.
• Revenue/Fiscal management experience is preferred.

Responsibilities

• Develops, plans, implements, analyzes and organizes operations for the Branch.
• Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
• Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch’s revenue and budget goals.
• Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
• Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
• Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
• Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals.
• Participates in sales and marketing initiatives.

Benefits

• Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
• Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
• Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed