Branch Director, Home Health

CenterWellSeattle, WA
28dOnsite

About The Position

Become a part of our caring community and help us put health first As Branch Director, you will report to the Market Executive of Operations in this onsite role in Seattle, WA. You will manage daily branch operations. Your responsibilities will ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development and patient base growth, achievement of goals, and people management/development. As Branch Director, you will manage the branch/clinical staff and have direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruit, interview and hire staff, and monitors quality care and organizational performance. Assist other disciplines in coordinating activities, assuming responsibility for continuity, appropriateness, and quality of services delivered. Essential Functions: Develop, plans, implements, analyzes and organizes operations for the Branch. Responsible for the delivery of care for all patients served by the Branch by providing guidance and support to the Clinical Manager(s). Work together with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals. Recognize the clinical leadership and provide support and guidance to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services. Maintain office operations in an productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies. Conduct quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources. Communicate with the Area Director of Operations or the AVP of Operations for direction and implementation of programs and protocols. Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participate in sales and marketing initiatives. Use your skills to make an impact

Requirements

  • Current and unrestricted Registered Nurse licensure in Washington State, or a multistate license from a Nurse Licensure Compact (NLC) member state.
  • Minimum experience requirements include one year of healthcare operations in Home Health. Alternatively, three years of healthcare operations management experience in Hospice or SNF are acceptable. Another option is five years of clinical management experience in a Home Health setting.
  • Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
  • Experienced with quality improvement monitoring and reporting tools and methods.
  • Knowledge of business management, governmental regulations, and accreditation standards.
  • EMR proficiency.
  • Must have a valid state driver's license, reliable transportation, and automobile liability insurance.

Nice To Haves

  • Fiscal management experience.
  • Expertise in OASIS and/or Minimum Data Set (MDS).
  • Homecare Homebase (HCHB) experience.
  • Solid PDGM expertise.

Responsibilities

  • Develop, plans, implements, analyzes and organizes operations for the Branch.
  • Responsible for the delivery of care for all patients served by the Branch by providing guidance and support to the Clinical Manager(s).
  • Work together with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
  • Recognize the clinical leadership and provide support and guidance to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
  • Maintain office operations in an productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
  • Conduct quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources.
  • Communicate with the Area Director of Operations or the AVP of Operations for direction and implementation of programs and protocols.
  • Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals.
  • Participate in sales and marketing initiatives.

Benefits

  • Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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