Branch Director, Home Health
About The Position
Become a part of our caring community and help us put health first Reports To: Market Executive of Operations Position Type: On-site at Charlotte University, NC branch location Work Schedule: Full-time/40 Hours The Branch Director is accountable for managing the day-to-day branch operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators, and people management/development. The Branch Director supervises the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruits, interviews, and hires staff and monitors quality care and organizational performance. Assist other disciplines in coordinating activities when necessary, assuming responsibility for continuity, appropriateness, and quality of services delivered.
Requirements
- Must possess a valid state driver's license, reliable transportation, and automobile liability insurance.
- Graduate of an accredited School of Nursing.
- Current state license as a Registered Nurse.
- A minimum of 2 years of experience as a Registered Nurse.
- Minimum of 2 years of healthcare operations management experience, preferably within traditional Home Health or Hospice environments.
- Home Health experience is required.
- Management and people leadership experience is required.
- Outstanding leadership skills with demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
- OASIS experience is required.
- CMS PDGM billing knowledge or experience required.
- Revenue and fiscal management experience is required.
- Demonstrated ability to oversee multi‑million‑dollar budgets is strongly required.
- Demonstrated understanding of CMS business management, relevant governmental regulatory requirements, and accreditation standards.
- Experienced with quality improvement monitoring and reporting tools and methods.
- Excellent verbal and written communication skills.
Nice To Haves
- OASIS certification (HCS-O, COQS, and/or COS-C), preferred.
- Homecare Homebase (HCHB) experience is preferred.
Responsibilities
- Develops, plans, implements, analyzes and organizes operations for the Branch.
- Responsible for the delivery of care for all patients served by the Branch by providing supervision and support to the Clinical Manager(s).
- Works in conjunction with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
- Recognizes the clinical leadership and provides support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
- Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
- Conducts continuous quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources.
- Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
- Partners with Sales Directors and Account Manager(s) to meet budgeted admission goals.
- Participates in sales and marketing initiatives.
Benefits
- Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being.
- Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.
- Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
