Branch Customer Service Representative

HME Specialists LLC•Clovis, NM

4d•Onsite

About The Position

Join HME Specialists as a Full-Time Branch Customer Services Specialist in Clovis, NM, and be a vital part of a dynamic team committed to enhancing lives through medical supply solutions. This role offers the opportunity to engage directly with customers, employing your problem-solving skills to address their unique needs with empathy and professionalism. You will play a crucial role in ensuring client satisfaction, making a meaningful impact in the community. We encourage forward-thinking individuals to contribute innovative ideas and enhance our customer-centric approach. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, and Paid Time Off. Take the next step in your career with us and help shape the future of healthcare while working in a supportive and energetic environment that values your contributions. A little about HME Specialists We strive to help each patient reach their highest level of medical independence by delivering equipment and services seamlessly, with exceptional care. Join HME Specialists as a Full-Time Branch Customer Service Representative in Clovis, NM, and take on a pivotal role in the medical supply industry. This onsite position allows you to engage directly with customers in a dynamic and supportive environment, where your problem-solving skills and empathetic approach can truly make a difference. You will be responsible for answering and distributing incoming calls, ensuring accurate recording of patient demographics, and assisting walk-in customers. Your role will also involve managing faxes, fulfilling orders for delivery or pick-up, and collaborating with physicians to coordinate necessary documentation for CPAP/BIPAP customers. By becoming part of an energetic team focused on enhancing customer experience and providing tailored solutions, you will not only foster professional growth but also contribute to improving the lives of those we serve. If you seek a fulfilling opportunity to make a meaningful impact every day, this position is for you.

Requirements

Exceptional customer service skills
Great phone etiquette
Resolution-oriented
Eagerness to learn
Punctuality

Responsibilities

Answering and distributing incoming calls
Ensuring accurate recording of patient demographics
Assisting walk-in customers
Managing faxes
Fulfilling orders for delivery or pick-up
Collaborating with physicians to coordinate necessary documentation for CPAP/BIPAP customers