Branch Coordinator

Hocon Gas • Norwalk, CT

14h

About The Position

Coordinate the administrative activities within the local branch Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met Liaison with Sales Department, ensuring all paperwork is properly documented and submitted and that all questions of the branch personnel are answered Receive customer payments and transfer funds as instructed Coordinate branch Accounts Payable activity and ensure all paperwork and documents are submitted in a timely manner Coordinate service work order scheduling and new equipment and customer install work is properly set up Leading customer interface for all installation work Ensure all service work order billing is complete and accurate prior to forwarding off the Billing Department Oversight and entry for monthly meter readings and administration of customer meter systems

Requirements

• Three years Customer Service experience, preferably in the delivered fuels industry
• Attention to detail and can keep many items in the air at once
• Able to communicate effectively on different levels from drivers to technicians to managers and executive leadership
• Data entry and computer skills are a must, including back office systems, tablets, Microsoft Office 365

Responsibilities

• Coordinate the administrative activities within the local branch
• Work with Customer Experience and Delivery Dispatch to ensure customers' needs are met
• Liaison with Sales Department
• Receive customer payments and transfer funds as instructed
• Coordinate branch Accounts Payable activity
• Coordinate service work order scheduling and new equipment and customer install work
• Leading customer interface for all installation work
• Ensure all service work order billing is complete and accurate
• Oversight and entry for monthly meter readings and administration of customer meter systems

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 101-250 employees