Branch Coordinator- (Ingersoll Location) - Des Moines, IA
About The Position
The Branch Coordinator will provide onsite operational support to their branch for new and existing products, services, and systems. Performs branch functions such as running a cash drawer, opening accounts, and assisting the onboarding of new employees. Responsible for day-to-day research and resolution of problems/issues for branch staff, including Manager and Assistant Manager. Works directly with the Retail Operations team to ensure the branch is performing all necessary operational/regulatory functions. Assist with operational and technical questions and escalate as needed. Assist Retail Leadership in creating, implementing, and monitoring processes and controls to mitigate risk. Assist with completion of compliance review, regulatory audits, and new account reviews. Review, approve, and process morning reports and escalate any items that need additional review. Assist in the onboarding of new employees to the bank. Work with the Branch Manager to provide guidance on systems, processes, and procedures to create a better new employee experience. Assist with the monitoring of changes and new regulatory requirements to ensure that LSBs policies and procedures are compliant. Monitor training reports to ensure all branch staff have required compliance training completed on time and with understanding. Core system expert.
Requirements
- 1+ years of Retail banking or operations experience
- Proficient in Microsoft Office (Word, Outlook, Excel, PowerPoint)
- Ability to stay organized, track progress, maintain priorities and communicate issues and status effectively
- Excellent verbal, written and interpersonal communication skills
- Strong analytical skills and high attention to detail and accuracy
- Ability to interact with all levels of an organization
- Self-motivated and willing to take ownership of projects
- Team player
Responsibilities
- Provide onsite operational support to their branch for new and existing products, services, and systems.
- Perform branch functions such as running a cash drawer, opening accounts, and assisting the onboarding of new employees.
- Responsible for day-to-day research and resolution of problems/issues for branch staff, including Manager and Assistant Manager.
- Work directly with the Retail Operations team to ensure the branch is performing all necessary operational/regulatory functions.
- Assist with operational and technical questions and escalate as needed.
- Assist Retail Leadership in creating, implementing, and monitoring processes and controls to mitigate risk.
- Assist with completion of compliance review, regulatory audits, and new account reviews.
- Review, approve, and process morning reports and escalate any items that need additional review.
- Assist in the onboarding of new employees to the bank.
- Assist with the monitoring of changes and new regulatory requirements to ensure that LSBs policies and procedures are compliant.
- Monitor training reports to ensure all branch staff have required compliance training completed on time and with understanding.
- Core system expert.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
