Branch Coordinator

Climate Pros, LLC • Brooklyn Park, MN

6h • Onsite

About The Position

The Branch Account Coordinator provides assistance and support to the branch and
is the liaison between our Field Service and Billing Departments. The Branch
Account Coordinator will be responsive to client needs and have the ability to
work as part of a team in a rapidly changing environment with flexibility,
initiative, and the ability to work with minimal direct supervision. Due to the
sensitive nature of the position discretion and confidentiality are required.

Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities that are
required of the employee for this job. Duties, responsibilities and activities
may change at any time with or without notice.

Requirements

• Excellent oral and written communication skills
• Strong communication skills
• Detailed and accurate
• Strong organizational skills
• Good problem-solving skills
• High School Diploma/ GED
• 3+ years of clerical or administrative experience
• Computer knowledge must include MS Office- Word, Excel, and Outlook
• Operation of general office equipment

Responsibilities

• Manage dispatches in "For Review", finalize and submit to billing
• Monitor and maintain customer work order networks and refrigerant tracking websites as assigned
• Process NTE increases requests in customer work order networks and in-house software for customers/s as assigned
• Complete invoices in customer work order networks and in-house software for customers assigned
• Work closely with the Branch Manager, Service Manager, and FSSs to elevate and resolve issues in an efficient and timely manner
• Process and track Manufacturer warranty claims

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED