Branch Coordinator Home Health

Humana • Colorado Springs, CO

268d • $39,000 - $49,400 • Onsite

About The Position

The primary function of the Branch Coordinator is to provide clerical support for the branch medical records and billing department. Also, responsible for day-to-day coordination of telephone and personnel communication systems, overall management of agency supplies and mail, and processing of accounts payables. Depending on branch census, you may be responsible for other duties as assigned.

Requirements

• Must have a high school diploma or equivalent.
• Must possess a minimum of two years' experience in the health care industry and one year experience in home health.
• Must understand the issues related to the delivery of home health and hospice services.
• Must possess knowledge of Medicare guidelines governing home health and hospice agencies.
• Must have exceptional customer service skills.
• Must be organized, detail-oriented, and possess effective communication skills both orally and in writing.

Nice To Haves

• Six months medical records experience in a clinic, hospital, or home health setting (preferred).

Responsibilities

• Prepare patient assessment packets, including admission, recertification, and post hospital packets.
• Process signed and unsigned orders and 485s.
• Follow up on the Order Tracking Report weekly and according to Order procedure.
• Reprocess unsigned orders at end of episode as task appears on action screen.
• Date stamp all received documents, except SOC paperwork and paper visit notes, to be scanned into the client chart.
• Fax the discharge/transfer summary/episode detail summary and Case Conference/60 Day summary to the physician as task appears on the action screen.
• Copy documentation and assist with ADR preparation.
• Update HCHB and computer programs as appropriate.
• Complete End of Period claim workflow as part of Billing Specialist responsibilities.
• Manage all incoming telephone calls in a professional manner.
• Maintain and administer the phone system including adding/revising voice mail boxes.
• Process incoming and outgoing mail.
• Manage and order office supplies as needed.
• Manage, order, and distribute medical supplies as needed.
• Assist BD with EOE billing tasks.
• Manage and process all accounts payable including routing to appropriate corporate department as needed.

Benefits

• Medical, dental and vision benefits.
• 401(k) retirement savings plan.
• Paid time off including company and personal holidays, volunteer time off, paid parental and caregiver leave.
• Short-term and long-term disability.
• Life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED