Branch Claims Supervisor

Shelter Insurance Companies

80d • $67,630 - $86,567

About The Position

The Branch Claims Supervisor is responsible for coordinating and supervising the work of personnel involved in claims adjusting and processing activities. This role involves monitoring and reviewing claim files processed by supervised personnel to ensure proper handling in accordance with policy provisions, established procedures, and legal obligations of the Companies. The supervisor will make decisions to assign claims to independent adjusters and may oversee the processing of the claim by these adjusters. Additionally, the supervisor will assist with the selection and training of personnel and is responsible for their continuing development. Maintaining current knowledge and understanding of policy provisions, company procedures, and state laws governing claims handling is essential. The supervisor may also be assigned duties regarding catastrophe teams and is expected to support compliance with innovation training and the use of all tools used in the department.

Requirements

• Superior leadership and communication skills.
• Broad knowledge in insurance claims operations preferred.
• Excellent interpersonal skills to direct, supervise, and train employees.
• Ability to perform essential functions of the position, with or without reasonable accommodation.

Responsibilities

• Coordinate and supervise work of personnel involved in claims adjusting and processing activities.
• Monitor and review claim files processed by supervised personnel.
• Make decisions to assign claims to independent adjusters.
• Oversee processing of claims by independent adjusters.
• Assist with selection and training of personnel.
• Maintain current knowledge of policy provisions, company procedures, and state laws governing claims handling.
• Support compliance with innovation training and use of tools in the department.

Benefits

• Health, Dental, Voluntary Vision and Prescription Drug Insurance.
• Savings and Profit Sharing.
• 401(k).
• Paid Time Off for Sick and Personal Leave, Vacation and Holidays.
• Vitality Wellness Program.
• "Dress for Your Day" Dress Code.
• Flexible Scheduling.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees