Branch Claims Clerk

Concord General Mutual Insurance Company • Bedford, NH

1d

About The Position

This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims. The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely.

Requirements

• High school diploma or GED required
• General clerical skills
• Professional telephone manner
• Excellent interpersonal and organizational skills
• Proficient in a PC Windows environment
• Demonstrate experience in Microsoft Excel
• Accuracy in spelling and grammar
• Ability to work together in a team setting on shared tasks
• Experience working in a paperless environment preferred

Responsibilities

• Demonstrate customer service skills and managing FNOL intake
• Managing a high volume of incoming calls
• Scanning and indexing claim file documentation
• Ability to multitask in a fast-paced environment
• Ability to learn basic insurance fundamentals
• Other related duties as assigned by supervisor

Benefits

• At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates.
• This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay.
• Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
• We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates.
• In addition to this, we offer other components like bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees