Branch Claims Clerk

The Concord Group, LLC • Bedford, NH

125d

About The Position

This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims. The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely.

Requirements

• High school diploma or GED required
• General clerical skills
• Professional telephone manner
• Excellent interpersonal and organizational skills
• Proficient in a PC Windows environment
• Demonstrate experience in Microsoft Excel
• Accuracy in spelling and grammar
• Ability to work together in a team setting on shared tasks
• Experience working in a paperless environment preferred

Responsibilities

• Demonstrate customer service skills and managing FNOL intake
• Managing a high volume of incoming calls
• Scanning and indexing claim file documentation
• Ability to multitask in a fast-paced environment
• Ability to learn basic insurance fundamentals
• Other related duties as assigned by supervisor

Benefits

• Comprehensive total compensation package including medical, vision, dental, life, and disability insurance
• Generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay
• Competitive 401(k) plan with company match

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 251-500 employees