Branch Banking Student Intern – Bilingual Japanese and English

U.S. Bank National Association • Irvine, CA

4d • $20 - $20 • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
As a Japanese Language Branch Banking Student Intern, you will:
Gain hands‑on experience solving real business needs and building foundational business acumen
Receive mentorship and guidance from experienced branch leaders and team members
Have the opportunity to attend social, professional development, and networking events
Shadow staff across multiple functional roles within the branch
Participate in customer interactions and routine financial transactions
Learn customer engagement best practices in a retail banking environment
Support client communication and service, including Japanese‑language interactions when appropriate
Apply Japanese language skills in real customer scenarios and build confidence using Japanese in a professional setting
Develop an understanding of banking policies, financial principles, and regulatory requirements
Contribute to community engagement and outreach efforts
Additional responsibilities may include performing simple, routine, or repetitive clerical tasks according to standard procedures or instructions; responding to routine customer inquiries; answering incoming telephone calls and either resolving basic questions or directing callers to the appropriate resource; and supporting other clerical duties as assigned. Interns may also assist with community events, engagement opportunities, and outreach activities tied to branch and local market initiatives.

Requirements

• Pursuing an undergraduate degree
• High School diploma or equivalent
• Conversationally proficient in Japanese and English

Nice To Haves

• Good knowledge of general office procedures
• Strong written and verbal communication skills
• Ability to think and work independently within a professional setting
• Strong reading, writing, and mathematical skills
• Thorough knowledge of personal computers and other office equipment
• Ability to collect and organize information
• Bilingual ability to read, write, and speak in business-level proficiency of Japanese language and English.

Responsibilities

• Gain hands‑on experience solving real business needs and building foundational business acumen
• Receive mentorship and guidance from experienced branch leaders and team members
• Have the opportunity to attend social, professional development, and networking events
• Shadow staff across multiple functional roles within the branch
• Participate in customer interactions and routine financial transactions
• Learn customer engagement best practices in a retail banking environment
• Support client communication and service, including Japanese‑language interactions when appropriate
• Apply Japanese language skills in real customer scenarios and build confidence using Japanese in a professional setting
• Develop an understanding of banking policies, financial principles, and regulatory requirements
• Contribute to community engagement and outreach efforts
• Performing simple, routine, or repetitive clerical tasks according to standard procedures or instructions
• Responding to routine customer inquiries
• Answering incoming telephone calls and either resolving basic questions or directing callers to the appropriate resource
• Assisting with community events, engagement opportunities, and outreach activities tied to branch and local market initiatives.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees