Branch Banking – Assistant Leader

Flagstar Bank

3d

About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• 2+ Years of branch sales experience.
• May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation.
• Experience with a variety of banking products.
• Experience with banking risk management.

Nice To Haves

• Undergraduate Degree (4 years or equivalent) or equivalent experience.
• 4+ years of branch banking and/or financial institution sales experience.
• Experience in a leadership role.
• Creating Diverse and Cohesive Teams
• Education, Coaching and Teaching
• Creating followship
• Objectively evaluating talent
• Creating accountability
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
• Fosters or supports a positive work culture and productive work environment, displaying importance of effective relationships with customers and stakeholders.

Responsibilities

• Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Support in the coaching, development and mentorship of the team members.
• Actively support the execution of partner produced sales and marketing initiatives.
• Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
• Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Deliver client engagement and education--using the tools and systems available.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED