About The Position

The Branch Banking Assistant Leader drives branch revenue growth, operational integrity, and client experience excellence, with a focus on reputational success in the community.

Requirements

  • High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
  • Bilingual - Spanish REQUIRED
  • 3+ Years of overall branch sales experience, required
  • May require National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation.

Nice To Haves

  • Undergraduate Degree (4 years or equivalent), preferred
  • Experience in a leadership role, preferred

Responsibilities

  • Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).
  • Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
  • Support in the coaching, development and mentorship of the team members.
  • Actively support the execution of partner produced sales and marketing initiatives.
  • Reinforce training, development and coaching to branch teams on our mission and how to effectively engage in our broader communities and customers to deliver against our performance targets.
  • Responsible for assisting the Branch Banking Leader with talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
  • Deliver client engagement and education--using the tools and systems available.
  • Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
  • Identify and mitigate reputational, regulatory, employee and client risks by helping team members understand and adhere to all applicable bank policies and regulations.
  • Meet operational excellence standards.
  • Performs special projects, and additional duties and responsibilities as required.
  • Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
  • Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

  • Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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