Branch Associate
About The Position
Do you have a background in front counter sales along with customer service? Are you passionate about building relationships? Do you enjoy being involved in several aspects of a Company? Are you looking for an opportunity that opens doors to learning new areas and growth within a Company? If so, we are looking for you to join our exceptional team as a Front Counter Associate in Bartlett, TN! Be the face of our company by greeting and welcoming customers in a friendly and professional manner upon store arrival and provide assistance via phone and email inquiries. Your approach is to go above and beyond every time! Develop relationships with our customers by understanding and explaining our products and proactively up-selling when a need is identified that we can meet Interact with our sales representatives, branch managers and sales support to provide assistance with a variety of tasks – from pulling orders to simple tool repairs Assist with merchandising and maximize our store’s potential by ensuring products are placed exceptionally well Look at our processes with an eye to recommend ways to streamline and create efficiency
Requirements
- At least 1 year of sales, sales support or customer service experience with a High School Diploma
- Communicate Effectively - You connect with others effectively and clearly (both in person and over the phone) with strong and friendly communication skills.
- Have a Growth Mindset – You’re willing to put in the work to become knowledgeable about our products to be able to confidently answer customer questions and anticipate their needs
- Take Initiative – You are a self-driven team player with a can-do attitude, comfortable with sales, and ready to step up and help others without being asked
- Build Relationships Easily – You are ready to WOW our customers and deliver the best experience possible!
- Love Tech – You’re tech savvy with helping our customers via phone and email, along learning to navigate our product system easily
- Focus on the Details – You’re organized, highly efficient and know how to develop specific goals and prioritize with minimal supervision
Nice To Haves
- 1+ year warehouse experience
- Bilingual In English and Spanish
- Bilingual (English/Spanish)
Responsibilities
- Greeting and welcoming customers
- Provide assistance via phone and email inquiries
- Develop relationships with our customers
- Understanding and explaining products
- Proactively up-selling
- Interact with sales representatives, branch managers and sales support
- Assist with a variety of tasks – from pulling orders to simple tool repairs
- Assist with merchandising
- Maximize store’s potential
- Recommend ways to streamline and create efficiency
Benefits
- Daytime shift with great hours!
- Our collaborative culture
- Opportunities for career growth!
- Competitive benefits package, including Health, Dental and Vision
- Opportunity to enroll in our 401k program with Company Match
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
