Branch Assistant - Little Turtle
About The Position
Join the Little Turtle Branch of the Allen County Public Library as a Part-Time Branch Assistant! Support your community in a fun, inclusive environment where literacy and learning come alive. With pay from $14.05–$16.50/hour, you'll help patrons discover new reads and resources while being part of a vibrant, team-focused workplace. Make a difference in a dynamic setting! You will have benefits such as a Flexible Spending Account, Paid Time Off with three weeks of vacation accrual and one week of sick accrual, Employee Discounts, Employee Assistance Program, and Voluntary Insurance options. Embrace the excitement and apply today to join a community that cares! Allen County Public Library: Our Story We are a vibrant hub for lifelong learning and connection, empowering people of all ages through access to knowledge, resources, and inclusive experiences. Guided by integrity, literacy, and people-first service, we celebrate diversity and foster belonging, making our library a welcoming place where everyone can learn, explore, and thrive. What it's like to be a Branch Assistant at The Little Turtle BRANCH As a Branch Assistant at the Little Turtle Branch, you'll play an important role in connecting patrons with the resources they need in a welcoming, community-focused environment. You'll assist customers with checking items in and out, using library materials, placing requests, and managing returns, as well as helping patrons apply for or replace library cards. You'll provide friendly, knowledgeable service in person, by phone, and via email, sharing information about library services, programs, and facilities, and explaining fees or processing payments as needed. Little Turtle is known for its close-knit, neighborhood branch feel, and this role is perfect for someone who enjoys building relationships and being a familiar, helpful presence in the community. Are you the Branch Assistant we're looking for? To be successful as a Branch Assistant at the Little Turtle Branch, you'll bring a balance of strong customer service skills and comfort with everyday technology. You should be able to use library systems, computers, and standard office equipment with confidence, communicate clearly with patrons, and follow procedures carefully. This role at the Little Turtle Branch calls for someone who values relationships, respects patron confidentiality, and interacts with warmth, tact, and professionalism. Working well with your teammates and contributing to a welcoming, supportive library environment is key to serving this neighborhood well. sCHEDULE This position will work 28 hours per week. The desired schedule is as follows: Mon: 10:00-3:00 Tues: 4:15-9:15 Weds: 12:00-5:00 Thurs: 10:00-3:00 Fri or Sat: 9:15-6:15 Get started with our team! Interested? If this sounds like the right role for you, we'd love for you to apply. We can't wait to meet you!
Requirements
- strong customer service skills
- comfort with everyday technology
- able to use library systems, computers, and standard office equipment with confidence
- communicate clearly with patrons
- follow procedures carefully
- values relationships
- respects patron confidentiality
- interacts with warmth, tact, and professionalism
- working well with your teammates
- contributing to a welcoming, supportive library environment
Responsibilities
- assisting customers with checking items in and out
- assisting customers with using library materials
- assisting customers with placing requests
- assisting customers with managing returns
- helping patrons apply for or replace library cards
- providing friendly, knowledgeable service in person, by phone, and via email
- sharing information about library services, programs, and facilities
- explaining fees or processing payments as needed
Benefits
- Flexible Spending Account
- Paid Time Off with three weeks of vacation accrual and one week of sick accrual
- Employee Discounts
- Employee Assistance Program
- Voluntary Insurance options
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
