Branch Assistant Rosedale

Iberville Parish Library•Rosedale, LA

8d•$15•Onsite

About The Position

This position provides front-line service to all patrons and must be prepared for the variety of needs encountered during a workday. This position performs a variety of routine library tasks including circulation transactions, assisting patrons, and other related duties. The position may be scheduled to work any hours that the library is open, including evenings and weekends. The position may include assigned work duties before or after hours for special events and programs both inside and outside the library.

Requirements

High School Diploma or Equivalent
Knowledge of general library principles, policies, and procedures
Knowledge of library materials and resources
Knowledgeable in methods of storing and retrieving library materials.
Knowledge of classification methods.
Effective communication skills.
Good interpersonal skills and public relations skills
Proficient keyboarding skills and understanding of Microsoft Office applications.
Ability to perform basic email tasks
Ability to navigate the Internet
Advanced knowledge of mobile devices and social media.
Must possess the ability to learn and utilize a variety of library technologies
Ability to learn and perform basic routines of library operations.
Research skills and ability to use digital and print resources.

Nice To Haves

Associates Degree or Bachelor's degree from an accredited secondary institution
Prior experience in a public library setting serving the general public

Responsibilities

Assumes responsibility for collection related duties
Discharges and sorts returned materials.
Efficiently and accurately shelves materials as needed
Empties book drop
Reads assigned shelves and helps maintain physical appearance and orderliness of materials on shelves
Receives and processes in-transit items for holds and shelving.
Assumes responsibility for effective circulation services
Provides friendly and efficient patron service
Understands and performs regular circulation transactions: charging and discharging materials, registering new patrons, renewing materials, and collecting fines and fees.
Accurately and efficiently performs daily branch financial reports and deposits.
Applies effective practices to address patron complaints and concerns.
Assumes responsibility for effective information services
Understands and performs regular information service duties: assistance with finding materials within the library, assisting with readers' advisory, placing patron holds and requests, helping patrons with basic research questions.
Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.
Understands and assists patrons using library eContent collections
Assumes responsibility for engaging in learning and development activities
Continuously improves job skills through learning and training opportunities
Stays informed about library services, resources, events, policies, and procedures
Develops and enhances computer and technology skills necessary for effective communication and job function
Assumes responsibility for maintaining a professional work environment and effective communication with library staff and patrons
Works efficiently both individually and with a team to support the library's mission and services to its communities
Communicates effectively using a variety of methods
Develops and maintains effective relationships with co-workers
Provides information and assistance as requested.
Responds promptly and courteously to staff and patrons
Informs supervisor(s) and/or library management of any significant areas of concern.
Assumes responsibility for related duties as required or assigned