Branch Assistant Manager

Curtis Lumber Co•Fort Plain, NY

1d•$22 - $24

About The Position

To assist the branch manager to profitably manage all retail lumber and building material sales, operations, and staff to ensure growth and to carry out short- and long-term goals. Supervise employees appropriately & effectively. Starting at $22-$24/hour! Annual performance based raises! Leadership/Management Monitor employee’s daily activity and delegate or assign work as appropriate Prepare and distribute work schedules Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing Assist with candidate selection and interview process for new hires Motivate employees and offer opportunity and reward appropriately Make recommendations to Manager regarding efforts to control employee turnover Make recommendations to Manager regarding employee performance for coaching, review, and disciplinary efforts Oversee all store operations when the manager is absent Performance Expectations Excellent attitude and customer service skills Effectively research and resolve customer complaints and conflicts Do It Right the First Time - Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies Interact and communicate with supervisors, coworkers, and customers in a positive and professional manner Take responsibility for job performance of employees and overall customer satisfaction at their location Maintain a neat, clean store and yard appearance Practice good merchandising including setup and traffic flow Maintain inventory levels and notify appropriate person of out stocks Rotate stock Manage shrink by utilizing proper procedures for cull and damaged product Assist with physical inventory and cycle counts Meet and or exceed individual sales goals Meet and or exceed individual margin goals At Curtis Lumber we embrace a culture of accountability and safety. Join us, and you’ll quickly see everything that sets us apart is also what brings us together.

Requirements

Excellent attitude and customer service skills

Responsibilities

Monitor employee’s daily activity and delegate or assign work as appropriate
Prepare and distribute work schedules
Challenge and develop employees’ performance, provide feedback, and hold direct reports accountable for their goals and job responsibilities
Ensure timely, accurate review of weekly time record reports and employee expenses for payroll processing
Assist with candidate selection and interview process for new hires
Motivate employees and offer opportunity and reward appropriately
Make recommendations to Manager regarding efforts to control employee turnover
Make recommendations to Manager regarding employee performance for coaching, review, and disciplinary efforts
Oversee all store operations when the manager is absent
Effectively research and resolve customer complaints and conflicts
Strive to eliminate errors, prioritize work accuracy, seek opportunities to improve efficiencies
Interact and communicate with supervisors, coworkers, and customers in a positive and professional manner
Take responsibility for job performance of employees and overall customer satisfaction at their location
Maintain a neat, clean store and yard appearance
Practice good merchandising including setup and traffic flow
Maintain inventory levels and notify appropriate person of out stocks
Rotate stock
Manage shrink by utilizing proper procedures for cull and damaged product
Assist with physical inventory and cycle counts
Meet and or exceed individual sales goals
Meet and or exceed individual margin goals