Branch Administrator

Winter Services•Kenosha, WI

About The Position

FUNCTION: Responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency of employee, vendor, and customer information. DUTIES & RESPONSIBILITIES: Manage all district staffing and recruiting activities Maintain office supplies and equipment. Coordinate and support general office tasks as needed Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually Human Resources related activities: Assist and collect all new and returning employee paperwork Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends) Assist seasonal staff with electronic onboarding. Training, Safety, and Compliance: Engage with all safety, work rules, and regulations to maintain housekeeping standards Assist in training and tracking of safety rules and compliance for employees within the district Train and administer policies and procedures Make sure binders and sign in sheets are updated and loaded annually into the required binders Assist in coordination and scheduling of district required training in and out of the season Operations Related activities: Pre-Season review and photography Blizzard U participation and training Night and weekend hours Update route books, customer scopes and maps Load storm data and paperwork post storm into shared files Post Season review and photography Loading of pictures and inspection data into Post Season Cases Pulling of stakes Assisting in MM breakdown and recovery Heavily involved in recruiting of seasonal and sub staff Represent the company at job fairs, school, and community events Screening of candidates in support of the OM’s for seasonal staff recruitment Conducting interviews in Spanish Sales related activities: Sales prospecting in the field Appointment setting Cold calling weekly in the summer Call block day with sales team Measuring prospective sites when necessary Cleaning up data within Salesforce Participate in Sales Blitzes Fleet related activities: Asset/Parts tracking and accountability Invoice flow DVIR organization Customer Service: Heavily involved in Service Case flow and completion Cover customer service when necessary Finance: A/R Activities Ability to contact customers and communicate open aging Pull invoicing out of NetSuite and email to customer NetSuite, have basic knowledge and understanding Ability to pull and email invoices Insurance/COI requests as needed POC and process external and internal mail / email / packages timely Support GM in general office tasks (supplies, meetings coordination, etc.) Subcontractor Agreements; creation and processing Subcontractor compliance; W9, COI, etc. QUALIFICATIONS: High school diploma or G.E.D. equivalent Proficient in use of general office equipment (fax and copy machine) Proficient in Microsoft Office (i.e. Word, Excel, Outlook) Discretion and trustworthiness due to access and assistance with confidential information Excellent communication, time management, and organizational skills

Requirements

High school diploma or G.E.D. equivalent
Proficient in use of general office equipment (fax and copy machine)
Proficient in Microsoft Office (i.e. Word, Excel, Outlook)
Discretion and trustworthiness due to access and assistance with confidential information
Excellent communication, time management, and organizational skills

Responsibilities

Manage all district staffing and recruiting activities
Maintain office supplies and equipment.
Coordinate and support general office tasks as needed
Understand SalesForce and Viaseys Database to support your Operation Manager’s District annually
Assist and collect all new and returning employee paperwork
Assist Human Resources with the recruitment, orientation, and training of seasonal staff (may require some weekends)
Assist seasonal staff with electronic onboarding.
Engage with all safety, work rules, and regulations to maintain housekeeping standards
Assist in training and tracking of safety rules and compliance for employees within the district
Train and administer policies and procedures
Make sure binders and sign in sheets are updated and loaded annually into the required binders
Assist in coordination and scheduling of district required training in and out of the season
Pre-Season review and photography
Blizzard U participation and training
Night and weekend hours
Update route books, customer scopes and maps
Load storm data and paperwork post storm into shared files
Post Season review and photography
Loading of pictures and inspection data into Post Season Cases
Pulling of stakes
Assisting in MM breakdown and recovery
Heavily involved in recruiting of seasonal and sub staff
Represent the company at job fairs, school, and community events
Screening of candidates in support of the OM’s for seasonal staff recruitment
Conducting interviews in Spanish
Sales prospecting in the field
Appointment setting
Cold calling weekly in the summer
Call block day with sales team
Measuring prospective sites when necessary
Cleaning up data within Salesforce
Participate in Sales Blitzes
Asset/Parts tracking and accountability
Invoice flow
DVIR organization
Heavily involved in Service Case flow and completion
Cover customer service when necessary
A/R Activities
Ability to contact customers and communicate open aging
Pull invoicing out of NetSuite and email to customer
NetSuite, have basic knowledge and understanding
Ability to pull and email invoices
Insurance/COI requests as needed
POC and process external and internal mail / email / packages timely
Support GM in general office tasks (supplies, meetings coordination, etc.)
Subcontractor Agreements; creation and processing
Subcontractor compliance; W9, COI, etc.