Box Truck Driver (No CDL Required)

1d•Onsite

About The Position

The Driver is responsible for operating a box truck to pick up donated items, including small furniture, household goods, clothing, and other miscellaneous items, from donors. This position requires excellent customer service skills to interact professionally with donors, as well as the ability to safely lift and load heavy items onto the vehicle. The Driver also maintains accurate records of all donations, including donor information, item descriptions, and quantities, ensuring all items are securely transported to the Company’s warehouse or designated locations. Overall, the Driver plays a key role in the organization's mission by collecting donations that are converted into funds for our charitable partners. This position requires a dependable and organized individual with strong communication and interpersonal skills and a commitment to providing exceptional customer service.

Requirements

Valid driver’s license.
Clean driving record and ability to pass a motor vehicle records check.
Proven ability to operate a box truck safely and efficiently.
Knowledge of traffic laws and regulations applicable to large commercial vehicles.
Ability to work independently and adhere to a set schedule.
Proficiency in maneuvering the truck in tight spaces.
Flexible schedule to accommodate changes in pickup routes or schedules.
Fundamental understanding of written and spoken English for comprehending instructions, reading street signs, as well as the ability to communicate verbally and in writing in English.
Dependability: demonstrate regular and punctual attendance; behave consistently and predictably; are reliable and dependable in fulfilling their professional obligations.
Integrity: think and act ethically and honestly; apply ethical standards of behavior to daily work activities; take responsibility for their actions.
Customer Focus: possess a strong customer focus; demonstrate empathy, active listening, and responsiveness to ensure customer satisfaction, even if they cannot meet the customer's request.
Humility: recognize one's own limitations, being open to learning from others, and treating everyone with respect and dignity.
Adaptability: embrace needed change and modify their behavior when appropriate to achieve organizational objectives; are effective in the face of uncertainty.
Attention To Detail: observe details, promptly catch and rectify small mistakes, delivering high-quality, accurate work.
Inclusion: create and participate in an inclusive environment; value and respect diversity, and foster a sense of belonging for all individuals.
Team Player: are team oriented; identify with the larger team and their role within it; prioritize the collective success of the team over personal achievements.
Informal Communication: clearly and articulately convey information to others in casual or informal situations; understand that communication happens through verbal and nonverbal cues, and are able to interpret body language accurately and use it appropriately.
Resilience: are able to recover from mistakes or adjust easily to change; sustain efforts to do or achieve something despite difficulties, failure, or opposition.
Professionalism: conduct themselves in a manner that is consistent with organizational values, policies, and standards; commitment to integrity, ethical conduct, and respect for diversity, as well as the ability to communicate effectively and collaborate with colleagues, clients, and stakeholders in a professional and courteous manner.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Safely operate a box truck following all traffic rules and regulations.
Follow designated pickup routes efficiently to maximize the number of donations collected and minimize travel time.
Communicate with donors courteously and professionally while coordinating pickups.
Load and unload donated items into and out of the pickup vehicle safely.
Ensure that items are handled with care and securely packed to prevent damage during transportation.
Maintain a clean and organized pickup vehicle, conducting regular inspections, and reporting any maintenance or safety concerns.
Accurately record donation details, including item descriptions and donor information.
Provide exceptional customer service, thanking donors for their contributions and positively representing the organization.
Report any unique or valuable donations to management.
Follow health and safety protocols, especially when handling potentially hazardous or sensitive items.
Efficiently and safely unload donated items upon returning to the store, organizing them in designated areas for sorting and processing.
Stay informed about the organization’s mission and goals to communicate effectively with donors and the public.
Attend training sessions and meetings to improve skills and stay current on procedures and policies.