Box Truck Delivery Driver (Non CDL)
About The Position
This position involves making deliveries to customers using a company-provided or rental vehicle. The driver is responsible for maintaining records of deliveries, inspecting and maintaining delivery vehicles, and providing customer service on order and delivery issues. Operation of a company or rental vehicle is a core part of the role and may occur during the average work week. The company continuously monitors Motor Vehicle Records (MVRs) for this position, requiring an acceptable MVR status and a valid driver’s license. The role operates under general supervision, with some judgment exercised in accordance with well-defined policies, procedures, and techniques. Work output is typically reviewed regularly by a senior coworker or supervisor.
Requirements
- Acceptable MVR status
- Valid driver’s license
- Generally 2-5 years of experience in area of responsibility
Nice To Haves
- Prior experience delivering merchandise to customers using a box truck or similar vehicle.
- 1+ years of experience operating material handling equipment.
- No more than 2 minor accidents in the past rolling 3 years.
- No more than 2 moving violations in the past rolling 3 years.
- Wholesale distribution experience.
- HS Diploma or GED strongly preferred.
Responsibilities
- Delivers customer orders safely within a service area, including interfacing with customers on order issues.
- Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations.
- Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment.
- Provides exceptional customer service by being professional and polite during deliveries.
- Reviews order manifests to ensure customer orders and daily routes are complete and accurate.
- Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures.
- Maintains routine contact with the distribution center to receive instructions on delivery interruptions, such as traffic congestion or missing orders.
- Prepares and maintains vehicle and customer order records in accordance with company policies and procedures.
- Contacts customers to provide updates on delivery statuses.
- Provides feedback to management on escalated customer service and sales-related issues.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
