Box Office Ticket Seller, Part-time

About the position

AXS is seeking Box Office Ticket Sellers for the City of Denver. In this role, you'll be responsible for assisting customers with ticket purchases. Distributing will call to customers for various events. Informing customers of general Venue information (i.e., upcoming events, ticket availability, event selection, and general parking information). At the end of his/her shift, employee will reconcile all sales and will call receipts.

Responsibilities

• Opens and or closes ticket window as required
• Accurately dispenses tickets as requested by patrons
• Accepts payment and make change accurately
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
• Completes daily ticket sales report
• Keeps accurate daily balance sheet of cash received and tickets sold
• Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
• Handles Will-Call window according to procedure, or other related duties assigned by supervisor
• Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information)
• Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor

Requirements

• Exceptional guest and client service capabilities
• Ability to work well with different personalities in a fast-paced environment
• Exceptional interpersonal and communication skills
• Must be available to work evenings, weekends, and holidays as dictated by events
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money

Nice-to-haves

• 1-2 years experience in ticket selling
• Any combination of education and experience that provides the required knowledge, skills and abilities. College degree preferred, but not required. High School diploma required.

Benefits

• This position is not currently eligible for benefits