Box Office Supervisor - Peoria Civic Center

ASM Global•Peoria, IL

19h•Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, is seeking a Box Office Supervisor for the Peoria Civic Center. This role involves overseeing ticket sales and all other seller activities for the box office.

Requirements

Ability to satisfactorily perform each essential duty.
Supervisory experience is essential.
Excellent communication, interpersonal and organizational skills required.
Professional communication skills, written and verbal, with English fluency.
Proficiency with Microsoft Office Excel, Word, Outlook.
Ability to use ticketing equipment, calculator, telephone, credit card machine.
Ability to use an electronic timeclock for recording hours worked.
Ability to pass a criminal and financial background check according to company standards.
Must be available to work hours as required by events, including weekends, evenings and holidays as needed.

Nice To Haves

Bachelor’s degree in business management, accounting, related field or comparable experience is preferred.
Prior ticketing experience helpful.
Cash Handling Experience is preferred.

Responsibilities

Oversee all ticketing accounting regarding receipts, data entry, auditing reports, cash handling procedures, etc.
Prepare weekly staff reports.
Prepare final box office reports and event settlements when needed.
Schedule and supervise box office staff during open hours.
Audit/balance ticket seller cash drawers at shift end.
Ensure Box Office is stocked with necessary supplies for sellers. (ticket stock, envelopes, office supplies, etc…)
Resolve customer service issues.
Assist with event builds in ticketing system.
Communicate with Box Office Manager, Event Staff and Promoters throughout events.
Directly supervise ticket sellers.
All other duties and responsibilities as assigned.