Box Office Supervisor - Peoria Civic Center

ASM GlobalPeoria, IL
Onsite

About The Position

Legends Global, a leader in privately managed public assembly facilities, is seeking a Box Office Supervisor for the Peoria Civic Center. This role involves overseeing ticket sales and all other seller activities for the box office.

Requirements

  • Ability to satisfactorily perform each essential duty.
  • Supervisory experience is essential.
  • Excellent communication, interpersonal and organizational skills required.
  • Professional communication skills, written and verbal, with English fluency.
  • Proficiency with Microsoft Office Excel, Word, Outlook.
  • Ability to use ticketing equipment, calculator, telephone, credit card machine.
  • Ability to use an electronic timeclock for recording hours worked.
  • Ability to pass a criminal and financial background check according to company standards.
  • Must be available to work hours as required by events, including weekends, evenings and holidays as needed.

Nice To Haves

  • Bachelor’s degree in business management, accounting, related field or comparable experience is preferred.
  • Prior ticketing experience helpful.
  • Cash Handling Experience is preferred.

Responsibilities

  • Oversee all ticketing accounting regarding receipts, data entry, auditing reports, cash handling procedures, etc.
  • Prepare weekly staff reports.
  • Prepare final box office reports and event settlements when needed.
  • Schedule and supervise box office staff during open hours.
  • Audit/balance ticket seller cash drawers at shift end.
  • Ensure Box Office is stocked with necessary supplies for sellers. (ticket stock, envelopes, office supplies, etc…)
  • Resolve customer service issues.
  • Assist with event builds in ticketing system.
  • Communicate with Box Office Manager, Event Staff and Promoters throughout events.
  • Directly supervise ticket sellers.
  • All other duties and responsibilities as assigned.

Benefits

  • paid vacation
  • 11 paid holidays
  • paid sick time
  • group insurance
  • 401k
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